Teams at LaunchDarkly

Own Revenue Operations for the EMEA go-to-market team, partnering with Marketing, Sales, SDR, Solutions Engineering, and Customer Success leaders. Run forecasting, pipeline, and business review cadences; ensure data quality; translate strategy into regional processes; deliver actionable insights; support planning and FP&A; drive adoption of new initiatives; and represent regional needs to systems teams.

Serve as a senior technical advisor for enterprise prospects and customers across EMEA. Lead technical discovery, architecture design, proof-of-concept implementations, demonstrations, workshops, proposals, and RFP responses throughout the presales lifecycle. Partner with sales and customer success, translate requirements into scalable solutions, influence product direction, manage technical environments, support enterprise deals, lead cross-regional initiatives, mentor junior engineers, and travel for customer engagements and events.

Manage post-sale customer relationships across EMEA, including onboarding, adoption, risk mitigation, technical guidance, renewals, expansions, and executive engagement. Build success plans, coordinate cross-functional teams, identify churn risks, support implementation best practices, and uncover growth opportunities. The role requires strong sales acumen, project management, communication, technical curiosity, and experience working with developers or other technical customers.