We are looking for a talented Senior Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.
Responsibilities:- Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
- Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
- Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
- Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
- Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
- Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
- Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
- Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
- Respond to RFPs, and manage technical environments to support enterprise sales motions.
- Translate complex client requirements into scalable, sustainable, and technically sound solutions.
- Represent LaunchDarkly at industry events and customer engagements through travel as needed.
- 8+ years of experience in a solutions engineering, sales engineering, or systems architecture customer-facing role.
- Experience in areas such as the SDLC, cloud architecture, or DevOps.
- Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
- Demonstrated excellence in leading & documenting a proof of concept and building technical & deal champions.
- Excellent communication and presentation skills. Demonstrated history of presenting thought leadership to the broader industry.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
- Experience with security and compliance frameworks PII, PCI, HIPAA, is a bonus
- Travel & On-Site Engagement: Up to 35% travel, primarily across EMEA, for customer workshops, deal closings, and industry events
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
- Improving the velocity and stability of software releases, without the fear of end customer outages
- Delivering targeted experiences by easily personalizing features to customer cohorts
- Maximizing the business impact of every feature through the ability to experiment and optimize
- Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
- Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
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