Jobs at Kota

The Account Manager will drive customer retention and growth for SMB and mid-market clients, managing accounts and improving product value. Responsibilities include account health oversight, upselling, and acting as a partner in benefits operations.

Lead benefit operations to set up employer schemes, process policy events, manage provider and customer interactions, drive process optimisation and automation, support renewals, resolve escalations, and deliver strategic projects to improve BenOps and customer experience.

Lead the People function at Kota, building talent strategies and performance systems while advising on benefits and collaborating with HR leaders and customers.

Partner with customers to integrate Kota's APIs and SDKs, build production-quality code and internal tools, debug complex integrations, and influence product roadmap through customer-facing engineering work.

The Sales Quality & Training Manager ensures sales staff compliance and competence through quality assurance, training management, and reporting, while supporting regulatory needs.

As a Technical Support Engineer, you will own the resolution of integration issues, serve as a liaison for partners, and ensure operational health by addressing technical challenges directly and providing solutions.

As a Senior Product Engineer (Backend), you'll design and develop APIs and SDKs for embedded insurance and retirement benefits, focusing on system architecture, incident response, and enhancing developer experiences.

As a Backend Product Engineer, you'll design APIs and SDKs for embedded insurance, enhance developer experience, and collaborate with cross-functional teams while growing into a senior role.

The Benefits Lead will manage the renewal process across multiple markets, ensuring client satisfaction, coordinating with insurers, and refining internal processes.

As an Operations Analyst, you'll handle customer queries, troubleshoot platform issues, contribute to compliance operations, and collaborate with cross-functional teams to improve customer experience.

Build and maintain Kota’s employer and employee-facing UIs using modern frontend frameworks. Shape frontend architecture, create reusable components, ensure performance, accessibility, and observability, participate in planning and reviews, and own features through production.

As a Senior Product Designer at Kota, you will own key product areas, create intuitive flows, and collaborate closely with engineering to enhance user experiences across our products.

The Senior Mobile Engineer will design and maintain mobile applications using React Native, ensure cross-platform consistency, and mentor team members on best practices.

As a Frontend Engineer, you will develop and maintain user interfaces for retirement products, ensuring an intuitive experience for users. Collaborate with teams to implement frontend architecture and build scalable, high-quality UIs using React and modern frameworks while prioritizing UX and design.