Forward Deployed Engineer

👉Read about it here

About Kota

Kota is the only broker that runs employee benefits for you. Combining health cover, pensions, protection, spend cards, and flexible perks with HRIS integrations, Kota replaces spreadsheets, manual admin, and once-a-year broker calls with one connected system - backed by a team of benefits experts behind every recommendation.
Kota powers benefits for more than 100,000 employees, across companies from fast-growing scale-ups to global HR and payroll platforms.
Investors include Eurazeo, EQT Ventures, Northzone, Frontline Ventures, 9Yards, and Plug and Play Ventures. The Kota team includes experts who previously led at global financial services firms and fintechs such as Airwallex, Stripe, Bolt, Revolut - as well as insurance and benefits providers such as Aviva, Allianz, AXA, and Smart Pension.

About the team

As part of Kota’s Forward Deployed Engineering team you’ll work directly with our customers (global payroll providers, HR platforms) by helping them adopt our APIs and SDKs through hands-on support, integrations, and early insights. Our goal is to remove complexity so platforms spend less time wrestling with legacy systems and more time delivering benefits people love.

The role

As a Forward Deployed Engineer (FDE) at Kota, you’ll sit at the intersection of engineering, product, and customer success. You’ll partner directly with our customers to design and deploy solutions that unlock the full value of Kota’s developer products. Unlike traditional software engineering roles, this position is highly customer-facing and hands-on. You’ll write production-quality code, advise partners on best practices, and influence our product roadmap based on real-world integrations. This role is perfect if you want to apply your technical skills in high-impact, customer-facing environments while shaping how benefits are delivered globally.

What you’ll do

• Partner with our customers’ engineering teams to integrate Kota’s SDKs and APIs into their platforms.

• Translate customer needs into scalable, production-ready solutions.

• Contribute to Kota’s product by building internal tools, writing reusable code, and identifying opportunities to improve APIs and SDKs.

• Work closely with Product, Engineering, and Customer Success teams to ensure successful deployments.

• Act as the technical voice of the customer - shaping features and roadmap decisions.

• Debug complex issues across multiple systems, APIs, and data flows.

About you

• 5+ years of experience as a Software Engineer, Solutions Engineer, or similar engineering or technical role that includes customer-facing work.

• You can write and review production code in TypeScript, Python, or C# (experience with multiple languages is a plus).

• Comfortable working across APIs, SDKs, and data integrations.

• Have successfully scoped and shipped complex systems in fast-moving environments.

• Excellent communication skills; you can explain technical concepts clearly to non-technical stakeholders.

• Spot risks early and adjust without slowing down.

• You have a bias for action - you thrive in ambiguity and can move quickly while maintaining high-quality standards.

Nice to Have

• Experience in fintech, insurtech, or HR tech.

• Familiarity with global payroll, benefits, or insurance systems.

• Prior experience in a forward deployed, solutions, or professional services engineering role.

• Prior startup or solo-founder experience.

• Familiarity with developer experience tooling or internal enablement work.

Our Values

• Have Integrity. We care deeply about our why and it won’t jeopardise our how.

• Care Deeply. Our products are our story, we look at the details, go the extra mile to delight customers.

• Own Your Ship. Ask why, do the work, get the data, solve the problem, be an owner.

• Raise the Bar. We continuously look to push past good enough. Expect more, move faster, and never stop raising your and the team’s standards.

• Play to Win. We exist because we decided to say no to the norm – now we do this everyday.

Kota Benefits

• Attractive stock options to share in the success of Kota

• Health Insurance

• Life assurance (country dependent)

• Up to 5% matched contribution to a Workplace Pension (country dependent)

• WFH stipend to support your home office needs

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.