Teams at Growe Talents

Set up, launch, and optimize gamification mechanics including missions, tournaments, levels, mini-games, stores, and jackpots. Manage the gamification calendar alongside CRM and marketing plans, analyze campaign KPIs and A/B tests, control reward economics, and optimize bonus costs. Collaborate with CRM, Product, BI, Design, and Marketing teams while monitoring competitors and reporting actionable recommendations.

Manage a portfolio of VIP gaming clients, provide personalized support, build long-term relationships, improve engagement and retention through promotions, monitor activity, resolve issues with internal teams, onboard new clients, re-engage inactive users, and maintain accurate records.

Provides technical support by monitoring Grafana, managing Jira Service Management tickets, documenting and reproducing issues, escalating incidents, and coordinating with business and development teams. The role requires understanding client-server architecture, HTTP, REST APIs, browser developer tools, ticketing workflows, incident handling, and clear technical communication.