Manage a portfolio of VIP clients and provide personalized support to each user;
Build long-term client relationships through regular communication and proactive follow-ups;
Improve client engagement and retention through personalized promotions and campaigns;
Monitor client activity and identify opportunities to improve portfolio performance;
Coordinate with internal teams to resolve client issues and ensure a high level of service;
Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.
1+ year experience in VIP account management;
Strong English communication skills - Upper Intermediate level;
Experience managing client requests independently and handling multiple priorities;
Ability to build client relationships and provide personalized support;
Experience working in the iGaming industry.
Strong communication skills, empathy, and a client-focused mindset;
Proactive approach, ownership, and ability to work independently;
Strong organizational skills, attention to detail, and reliable follow-through;
Adaptability, willingness to learn, and ability to stay calm in challenging situations
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
