Jobs at Growe Talents

Manage and improve marketing workflows and operations, run Jira boards and documentation, lead landing page operations, coordinate internal/external teams, embed AI and automation, own marketing analytics and reporting, manage partner communications and the marketing project roadmap.

Administer and optimize Atlassian platform (Jira Software/Service Management, Confluence) for 1,200+ users. Build complex Jira Automation and JMWE workflow logic, develop integrations with external systems, write Python/Go scripts and services, manage Jira Assets, implement SSO/SCIM and platform security, deploy Rovo AI agents, troubleshoot cross-team issues, and produce reports and dashboards.

Lead design, launch, and optimization of CRM journeys and campaigns across channels to increase player LTV, retention, and reduce churn. Define segmentation, test promotional mechanics, collaborate with Product to integrate gamified features, analyze CRM performance, and translate data into actionable insights to improve communications and bonus efficiency. Align CRM with Marketing and Product priorities.

Manually review and process client KYC documentation, validate third-party identity verification results, detect fraud and inconsistencies, advise clients on missing documents, meet SLA and quality targets, and use CRM and identity verification platforms to ensure accurate onboarding.

Maintain and support existing .NET web functionality, deliver and test features, assist QA during testing, analyze and break down stories, estimate work, identify technical debt, and perform cross-reviews of merge requests.

Build and grow a new iGaming brand's social presence in LATAM by creating short-form and viral content (Reels, TikTok, Shorts, UGC), adapting ideas per GEO, working with sports/influencer content, and establishing SMM processes from concept to testing and growth.

Plan, launch, and optimize CRM campaigns for Casino and Sports to boost retention, reactivation, and cross-sell. Segment players, test promotions, analyze campaign performance, and collaborate with cross-functional teams to improve engagement and lifetime value.

Lead CRM strategy for a LATAM market, owning the full player lifecycle (onboarding, retention, reactivation, VIP). Implement advanced behavioral and financial segmentation, manage multi-channel communications, optimize KPIs (LTV, ARPU, retention, churn, NGR), build and lead the CRM team, and collaborate with BI, Marketing, Product, VIP teams and external partners.

Analyze and reconcile cash flow and payment data, prepare daily/weekly/monthly operational reports, communicate with payment providers and ops teams on settlements, ensure accuracy of turnovers, costs and balances, handle ad-hoc finance requests, and manage large financial datasets across markets and providers.

Design, launch, and optimize gamification mechanics, campaigns, tournaments, missions, and loyalty programs to boost player engagement, retention, and lifetime value. Analyze player behavior and KPIs, collaborate with CRM, Product, BI and Marketing, monitor market trends, and prepare performance reports with recommendations.

Lead recruitment communications and employer branding to support talent acquisition: develop messaging and content strategies, manage LinkedIn and podcast initiatives, run events and webinars, produce executive communications, audit external materials, and partner with Talent/People teams to boost candidate and employee engagement.

Manage brand social accounts (Instagram, YouTube, Telegram, WhatsApp), create platform-specific content and captions, schedule using social tools, analyze performance with native analytics, support Meta Ads campaigns, engage followers, and deliver weekly performance reports with insights.

Own and manage gamification roadmap for casino and sportsbook products. Design and launch quests, tournaments, leaderboards, progression and loyalty mechanics. Create segmentation strategies, define rewards, run A/B tests, analyze performance, and optimize features. Collaborate with CRM, Product, VIP, BI, and Operations teams to ensure successful execution.

Define, document, and prioritize product features for a high-transaction B2C platform. Collaborate with engineering, QA, design, and vendors to deliver improvements, run A/B tests, analyze product metrics, and maintain product documentation while aligning stakeholders.

Manage and optimize casino and sportsbook content to improve UX/UI, conversion, personalization, and profitability. Maintain content calendar, localize content, run A/B tests, collaborate with cross-functional teams, and use analytics to drive data-informed product decisions.

Coordinate cross-functional teams (Marketing, CRM, Product) to keep priorities visible and on track. Own meeting rhythms, planning, retrospectives, and follow-ups. Improve processes across brands, enhance Jira adoption (workflows, dashboards), and automate routine reporting and communications using AI and no-code tools. Translate external consultants' recommendations into practical team solutions.

Design, build, and maintain backend services and microservices using C#/.NET. Work on integrations, asynchronous/event-driven systems (Kafka), observability, performance tuning, and deployments in Kubernetes/GitOps. Collaborate with DevOps, participate in on-call rotation and incident response, write tests, perform code reviews, and contribute to system design improvements and AI/LLM integrations.

Lead and scale an affiliate program: recruit, onboard, and coach affiliate managers; define regional growth strategies; manage commercial terms and fraud mitigation; own affiliate P&L and ROI/retention analysis; collaborate with Product, Marketing, and Finance to support brand and event strategy.

Analyze marketing, CRM, and product data to define metrics, identify opportunities, maintain data quality, and deliver actionable insights. Build Tableau dashboards, automate reporting, support cross-functional teams, and recommend optimizations to improve acquisition and marketing performance.

Lead business development for payments in iGaming: research markets and competitors, source and negotiate with payment/service providers, lead onboarding and merchant applications, own billing strategy, manage partner relationships, attend industry events, support product launches, and manage and mentor a team.