Jobs at Growe Talents

Manage financial operations for an affiliate business, including partner payments, reconciliations, transaction accuracy, financial data in 1C, spreadsheet analysis, reporting, discrepancy resolution, and partner communications. The role collaborates cross-functionally and supports finance-process improvement and automation.

Oversee projects, operational processes, priorities, stakeholder alignment, and risk management. Mentor Project Managers, optimize workflows and SLAs, establish KPIs, identify automation opportunities, and lead cross-functional initiatives that improve efficiency and support company growth.

Source and manage payment service provider partnerships across target markets. Responsibilities include competitor and payment-flow analysis, commercial negotiations, provider evaluation, merchant onboarding, integration support, performance monitoring, settlement issue resolution, and ongoing account management. The role requires payment systems knowledge, analytical ability, strong business communication, and experience with high-risk payments or iGaming as a plus.

Process and investigate payment-related support requests through Intercom, identify appropriate payment providers, escalate complex or high-risk cases, and resolve issues within SLAs. Collaborate with Payments, Risk, and Account Management teams while supporting daily operations and improving internal knowledge resources.

Create visual assets and creative concepts for social media, advertising, presentations, exhibitions, conferences, and branded merchandise. Use AI tools to generate and iterate images and videos, then refine outputs in graphic editors. Maintain brand consistency, apply strong design principles, and collaborate with marketing, content, and cross-functional teams while managing multiple priorities and deadlines.

Supervise the outbound customer support team, monitor KPIs, conduct meetings and performance reviews, coach agents, support onboarding, analyze campaign results, improve scripts and workflows, and provide management with performance insights and recommendations.

Develop and execute influencer marketing strategies across Asia, including influencer identification, campaign planning, briefing, scripting, content approval, publishing, performance analysis, market research, competitor research, and budget management. The role requires strong social media expertise, digital marketing knowledge, influencer platform proficiency, communication and negotiation skills, creativity, and the ability to manage multiple deadlines independently.

Lead and scale an affiliate program: recruit, onboard, and coach affiliate managers; define regional growth strategies; manage commercial terms and fraud mitigation; own affiliate P&L and ROI/retention analysis; collaborate with Product, Marketing, and Finance to support brand and event strategy.

Lead end-to-end product development for LATAM gaming products, own product performance and UX, run A/B tests, analyze user behavior and metrics, define backlog and roadmap, and collaborate with gamification, CRM, marketing, and content teams.

Provide international corporate and regulatory legal support across jurisdictions: draft, negotiate, and review contracts (MSAs, SLAs, licensing, NDAs), T&C and privacy policies; coordinate external counsel; support operational teams on corporate, IP, and compliance matters; maintain company and contract registers.

Design, build, and maintain backend services and microservices using C#/.NET. Work on integrations, asynchronous/event-driven systems (Kafka), observability, performance tuning, and deployments in Kubernetes/GitOps. Collaborate with DevOps, participate in on-call rotation and incident response, write tests, perform code reviews, and contribute to system design improvements and AI/LLM integrations.

Conduct manual testing of web applications and new features across frontend and backend systems. Create and maintain test documentation, perform functional and regression testing, identify and track defects, verify fixes, and validate releases. Collaborate with development and product teams, analyze requirements, test REST APIs and databases, and provide quality improvement feedback within Agile environments.

Set marketing strategy and positioning; manage brand, content, digital marketing, campaigns, partnerships, and budget; drive customer acquisition and revenue growth; lead the marketing team; launch and localize brands across Latin America; and track pipeline, conversion, ROI, and other performance metrics.

Owns the end-to-end gamification strategy across multiple iGaming brands and markets. Designs and optimizes campaigns, tournaments, missions, challenges, loyalty programs, segmentation, and A/B testing frameworks to improve engagement, retention, and lifetime value. Analyzes player behavior and campaign performance, collaborates with CRM, Product, BI, and Marketing teams, monitors competitors, prepares strategic reports, and mentors junior team members.

Plan, launch, monitor, and optimize multi-platform digital advertising campaigns. Validate setups and tracking, analyze performance using analytics tools, identify new channels, run A/B tests, collaborate with cross-functional teams, prepare reports, and support market expansion and campaign improvements.

Own CRM strategy and execution for LATAM (Argentina core). Build and run lifecycle campaigns across channels with WhatsApp focus, design and test bonus mechanics, segment players by behavior and NGR, track retention/reactivation via BI, personalize offers, and manage/mentor CRM team members while collaborating cross-functionally.

Lead LATAM marketing strategy across performance, SEO, SMM, affiliates, influencers, brand and offline. Manage media buying team and budgets, identify new traffic sources, coordinate cross-functional execution, improve traffic quality and ROI metrics, and drive regional growth through digital and offline initiatives aligned with local market insights.

Develop backend services using C#/.NET, design and maintain microservices and event-driven systems, implement async messaging (Kafka), optimize relational databases, apply EF ORM, implement auth (OAuth2/OpenID), write unit/integration tests, and ensure production reliability, performance, and observability while coordinating cross-team work.

Coordinate cross-functional teams (Marketing, CRM, Product) to keep priorities visible and on track. Own meeting rhythms, planning, retrospectives, and follow-ups. Improve processes across brands, enhance Jira adoption (workflows, dashboards), and automate routine reporting and communications using AI and no-code tools. Translate external consultants' recommendations into practical team solutions.

Provide high-quality customer support via live chat and email for iGaming customers. Handle account verification, deposits, withdrawals, platform navigation, and daily inquiries independently. Escalate complex issues to relevant teams, promote relevant bonuses/offers when appropriate, and meet individual and team performance goals while working 12-hour shifts (2/2 schedule) with occasional night shifts.