Jobs at Gong

Lead and mentor a team of product designers, drive design vision, collaborate with product and engineering, and enhance user experience for Gong's products.

Design and lead scalable backend services and APIs using Java, Spring Boot, and cloud technologies. Provide architectural direction, mentor engineers, drive complex technical initiatives, and collaborate with cross-functional teams and customers. Research and integrate new technologies, including AI and machine learning capabilities, while contributing across multiple products and technical stacks in a flexible hybrid environment.

Conduct researched, multi-threaded outbound prospecting across calls, email, and social channels. Manage named accounts with Account Executives, use AI to personalize outreach, generate qualified pipeline, book discovery calls, and become proficient with Gong’s platform. The role requires resilience, strong communication, curiosity about AI, responsiveness to coaching, and ambition to grow a sales career.

Acquire and close new mid-market customers across the full sales cycle. Responsibilities include prospecting, discovery, value demonstration, pilot implementation, customer relationship development, sales forecasting, and quota attainment. The role requires managing complex SaaS platform deals, delivering technical presentations and demos, selling transformational solutions, and providing an exceptional customer experience. This is a hybrid position requiring three days in the office and two days remotely.

Manage Gong’s EMEA implementation partner ecosystem by onboarding partners, coordinating access and compliance, delivering training, supporting implementation questions, sharing product updates, gathering feedback, monitoring capacity and KPIs, leading business reviews, and improving scalable partner processes. The role works cross-functionally with product, support, customer success, and operations teams to improve implementation efficiency, enablement adoption, project delivery, and partner satisfaction.

Partner with mid-market customers to drive revenue transformation using Gong’s AI Operating System. Design AI-driven workflows, lead adoption and change management, quantify ROI, and manage renewals and expansion. The role requires executive stakeholder engagement, cross-functional collaboration, and ownership of customer activation, value realization, retention, and revenue growth.

Partner with enterprise customers and senior GTM stakeholders to drive revenue transformation using Gong’s AI Operating System. Architect AI-enabled workflows, lead adoption and change management, quantify ROI, and deliver measurable customer outcomes. Own renewal strategy and expansion opportunities while collaborating cross-functionally with Sales, Product, Support, Marketing, and executives. Success is measured through activation, adoption, value realization, retention, expansion, and revenue impact.

As a Frontend Engineer, you will develop scalable applications, collaborate with teams, tackle technical challenges and own feature development related to SaaS solutions.

The Commercial Account Executive role involves acquiring new customers, managing prospects from lead to close, and providing exceptional customer experiences while achieving sales goals.

Lead and grow Gong’s Communications Capture engineering team in Dublin. Oversee backend and frontend engineers, manage projects from conception through delivery, shape the product and technical roadmap with Product Managers, architect scalable solutions, improve infrastructure, and mentor, hire, and develop team members. The team builds online data pipelines that capture customer interactions from email, calendars, calls, texts, and conferencing systems for use across Gong’s products.

Lead and grow a Dublin-based multi-tier technical support team, manage daily escalations, support vendor operations, drive training, recruitment, KPI/SLA performance, and process improvements to deliver exceptional global customer support.

The Mid Market Account Executive will acquire new customers in the Financial Services sector, articulate Gong's value, and manage sales processes from lead to close.

Own and grow a portfolio of commercial customer accounts, driving expansion revenue through upsell/cross-sell, relationship building, value articulation, forecasting, and partnering with Customer Success to ensure adoption and long-term account health.

The Commercial Account Executive is responsible for acquiring new customers, managing the sales process, providing exceptional customer experiences, and achieving sales goals. Requires fluency in German and English and at least 3 years of relevant experience.

The Senior Backend Engineer will design and implement scalable backend services in Java, mentor engineers, and ensure operational excellence through best practices in code quality and CI/CD processes.

Lead and develop a team of Mid Market and Enterprise Account Executives to expand business in financial services, healthcare, consulting, manufacturing, and energy. Hire, train, coach, assist in sales cycles, drive quota attainment, report team results, and recommend process and productivity improvements.

As a Commercial Account Executive, manage prospects through the sales process, provide excellent customer experiences, and meet sales quotas while building relationships and implementing sales strategies.

As a Backend Engineer, you will design and implement scalable backend services, develop API interfaces, enhance security, and collaborate across teams to build integrated solutions.

The DevOps Engineering Manager will lead a new team in Dublin, oversee cloud infrastructure, and collaborate across departments. Responsibilities include hiring, mentoring, and driving improvements for secure and scalable operations.