Jobs at Gong

Partner with mid-market customers to drive revenue transformation using Gong’s AI Operating System. Design AI-driven workflows, lead adoption and change management, quantify ROI, and manage renewals and expansion. The role requires executive stakeholder engagement, cross-functional collaboration, and ownership of customer activation, value realization, retention, and revenue growth.

Partner with enterprise customers and senior GTM stakeholders to drive revenue transformation using Gong’s AI Operating System. Architect AI-enabled workflows, lead adoption and change management, quantify ROI, and deliver measurable customer outcomes. Own renewal strategy and expansion opportunities while collaborating cross-functionally with Sales, Product, Support, Marketing, and executives. Success is measured through activation, adoption, value realization, retention, expansion, and revenue impact.

As a Frontend Engineer, you will develop scalable applications, collaborate with teams, tackle technical challenges and own feature development related to SaaS solutions.

The Commercial Account Executive role involves acquiring new customers, managing prospects from lead to close, and providing exceptional customer experiences while achieving sales goals.

Lead and grow Gong’s Communications Capture engineering team in Dublin. Oversee backend and frontend engineers, manage projects from conception through delivery, shape the product and technical roadmap with Product Managers, architect scalable solutions, improve infrastructure, and mentor, hire, and develop team members. The team builds online data pipelines that capture customer interactions from email, calendars, calls, texts, and conferencing systems for use across Gong’s products.

Lead and grow a Dublin-based multi-tier technical support team, manage daily escalations, support vendor operations, drive training, recruitment, KPI/SLA performance, and process improvements to deliver exceptional global customer support.

The Mid Market Account Executive will acquire new customers in the Financial Services sector, articulate Gong's value, and manage sales processes from lead to close.

Own and grow a portfolio of commercial customer accounts, driving expansion revenue through upsell/cross-sell, relationship building, value articulation, forecasting, and partnering with Customer Success to ensure adoption and long-term account health.

Lead the development and enhancement of Gong's flagship products, focusing on customer needs and data-driven strategies while collaborating across teams.

The Commercial Account Executive is responsible for acquiring new customers, managing the sales process, providing exceptional customer experiences, and achieving sales goals. Requires fluency in German and English and at least 3 years of relevant experience.

The Senior Backend Engineer will design and implement scalable backend services in Java, mentor engineers, and ensure operational excellence through best practices in code quality and CI/CD processes.

Gong is seeking a Senior Product Writer to manage content for product areas, collaborate with teams, write Help Center articles, define content strategy, and address customer feedback to create impactful user assistance and documentation.

Lead and develop a team of Mid Market and Enterprise Account Executives to expand business in financial services, healthcare, consulting, manufacturing, and energy. Hire, train, coach, assist in sales cycles, drive quota attainment, report team results, and recommend process and productivity improvements.

Build and govern trusted engineering metrics and dashboards across reliability, quality, and engineering effectiveness. Partner with Data and Analytics Engineering to model data, ensure instrumentation quality, and deliver insights that reveal productivity, reliability, and customer-impact risks to guide R&D leadership decisions.

As a Commercial Account Executive, manage prospects through the sales process, provide excellent customer experiences, and meet sales quotas while building relationships and implementing sales strategies.

As a Backend Engineer, you will design and implement scalable backend services, develop API interfaces, enhance security, and collaborate across teams to build integrated solutions.

Lead and mentor a team of product designers, drive design vision, collaborate with product and engineering, and enhance user experience for Gong's products.

The DevOps Engineering Manager will lead a new team in Dublin, oversee cloud infrastructure, and collaborate across departments. Responsibilities include hiring, mentoring, and driving improvements for secure and scalable operations.