Teams at Gong

Lead and grow Gong’s Communications Capture engineering team in Dublin. Oversee backend and frontend engineers, manage projects from conception through delivery, shape the product and technical roadmap with Product Managers, architect scalable solutions, improve infrastructure, and mentor, hire, and develop team members. The team builds online data pipelines that capture customer interactions from email, calendars, calls, texts, and conferencing systems for use across Gong’s products.

Lead and grow a Dublin-based multi-tier technical support team, manage daily escalations, support vendor operations, drive training, recruitment, KPI/SLA performance, and process improvements to deliver exceptional global customer support.

The Mid Market Account Executive will acquire new customers in the Financial Services sector, articulate Gong's value, and manage sales processes from lead to close.