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Gong

Engineering Manager - Communications Capture

Posted Yesterday
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Hybrid
Dublin, IRL
Senior level
Hybrid
Dublin, IRL
Senior level
Lead and grow Gong’s Communications Capture engineering team in Dublin. Oversee backend and frontend engineers, manage projects from conception through delivery, shape the product and technical roadmap with Product Managers, architect scalable solutions, improve infrastructure, and mentor, hire, and develop team members. The team builds online data pipelines that capture customer interactions from email, calendars, calls, texts, and conferencing systems for use across Gong’s products.
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Gong is seeking a highly motivated Engineering Manager - dedicated to developing our Communications Capture team. This is a new team being built in our Dublin R&D hub. The Comms Capture team is responsible for Gong's core data – the data pipeline that ingests and capture customer’s interactions from external communication systems (emails, calendars, phone/web conferencing calls, texts). These pipelines are online, are used by all of the company's customers, and forms the basis for a wide range of Gong's products. serving thousands of customers and constantly impacting Gong's user base to become raving fans of our product.
 
As the Manager, you will:
  • Lead and expand a growing team of backend and frontend engineers.
  • Manage engineering projects from conception to completion, ensuring timely delivery and quality standards.
  • Collaborate closely with the Product Managers to shape the team’s roadmap, balancing both product goals and engineering priorities.
  • Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
  • Design and architect long-term technical solutions that deliver a significant impact on both our wide platform and customers.
  • Coach, mentor, hire, and grow individuals on the team to reach their full potential.
You should apply if you are:
  • Previous experience leading and developing growing teams.
  • Proven industry experience as a Senior software engineer
  • Strong technical background focusing on large-scale, cloud-based web applications.
  • Proficiency in Java and related frameworks (advantage).
  • Experience with user-facing products (advantage).
  • Holding a degree in computer science or a similar field (preferred).
  • Proven experience in project management and team leadership.
  • Most importantly, a passion for motivating, mentoring, and cultivating people.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

Gong Dublin, Dublin, IRL Office

1 Grand Canal Street Upper, Dublin, County Dublin, Ireland, D04 Y7R5

Gong Dublin, Dublin, IRL Office

Grand Canal House, 1 Grand Canal Street, Dublin, Ireland, D04 Y7R5 Ireland

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