Jobs at Genesys

The role involves designing, developing, and maintaining performance engineering solutions, focusing on quality, scalability, and reliability in a cloud-based environment.

Lead significant design projects, mentor junior designers, and collaborate with cross-functional teams while handling design ambiguities and driving continuous improvement.

The Senior User Experience Designer focuses on creating conversational experiences for AI systems, collaborating with cross-functional teams, and improving user interactions. Responsibilities include designing interaction flows, operating in ambiguous environments, and experimenting with AI tools.

As a Senior Software Engineer, you will develop and maintain telephony microservices, enhance customer onboarding features, and build scalable backend APIs in C++ and other programming languages, coordinating with teams to improve communication and functionality.

The Senior Software Engineer builds and maintains backend services for digital messaging, focusing on features, reliability, and using AWS technologies.

Lead the Multiple Actors Initiative as Principal Product Manager, defining AI-powered collaboration features for digital channels, engaging customers, and delivering scalable solutions.

As a Senior Full Stack Software Engineer, you'll design and implement features, develop microservices, perform root-cause analysis, and participate in code reviews while ensuring compliance with standards.

As a Principal Software Engineer, you'll design backend platforms for AI products, set technical strategies, enhance APIs, and ensure operational excellence while leading multiple teams.

Develop and deploy fault-tolerant software for the Genesys Cloud platform, mentor junior members, and collaborate across teams while leveraging AWS infrastructure.