The Business Analyst will support the Operations Control Centre by analyzing data, documenting requirements, and driving process improvements to enhance customer satisfaction.

The Contact Centre Process Engineer will review and optimize workflows within a Customer Contact Centre, evaluate current processes, and implement improvements leveraging new technologies and automation to enhance customer experience and operational efficiency.

The Business Readiness Manager ensures successful delivery of change initiatives by collaborating with stakeholders, defining strategies, and managing risks for operational effectiveness.

The Technical Lead will focus on enhancing development practices and methodologies, overseeing technical solutions from design to delivery, and ensuring code quality without managing people.

The Senior Account Director nurtures client relationships, strategizes to meet client objectives, leads teams, and drives revenue growth through effective communication and problem-solving.

The Data Engineering Operations Manager will lead data teams, optimize operations, enhance stakeholder relationships, and ensure project success with strategic alignment.

This role involves leading multi-disciplinary teams in cloud engineering, ensuring operational excellence, and fostering collaboration to meet customer objectives.

The Customer Journey Manager will design, implement, and optimize customer journeys to enhance engagement and retention through data-driven strategies and analytics.

The CRM Manager will design and execute the company's CRM strategy, oversee customer journeys, lead a team, and use data to drive engagement and retention through tailored campaigns.