Teams at Acclaim AI

Lead end-to-end technical integrations of an AI voice-first CX platform into client infrastructure. Troubleshoot production issues (gRPC, SIP/VoIP, latency), deploy components with Kubernetes/Helm, coordinate with client DevOps/IT, manage releases and expectations, and drive architecture decisions for pilots.

Lead end-to-end technical projects for a Voice AI CX platform: scope, plan, manage releases, align product to customer requirements, track metrics, ensure quality, and communicate status to clients and engineering.