Teams at Acclaim AI

Design, modernize, and operate large-scale VoIP telephony infrastructure (FreeSWITCH/Asterisk/Kamailio). Integrate carriers, build call handling for inbound/outbound, optimize costs and resources, develop integrations with AI, ensure reliability/scalability, and participate in 2nd/3rd-level support and on-call rotation.

Lead end-to-end technical projects for a Voice AI CX platform: scope, plan, manage releases, align product to customer requirements, track metrics, ensure quality, and communicate status to clients and engineering.

Lead DevSecOps engineer owning security and compliance implementation across infrastructure, CI/CD, Kubernetes, and cloud. Implement SOC 2/ISO controls in Drata, automate onboarding/offboarding and access reviews, drive SDLC security (SAST/SCA/secrets), run vulnerability management and incident response, and spend ~60% on infrastructure operations, monitoring, and on-call.