Jobs at Acclaim AI

Design, modernize, and operate large-scale VoIP telephony infrastructure (FreeSWITCH/Asterisk/Kamailio). Integrate carriers, build call handling for inbound/outbound, optimize costs and resources, develop integrations with AI, ensure reliability/scalability, and participate in 2nd/3rd-level support and on-call rotation.

Lead end-to-end technical projects for a Voice AI CX platform: scope, plan, manage releases, align product to customer requirements, track metrics, ensure quality, and communicate status to clients and engineering.

Lead DevSecOps engineer owning security and compliance implementation across infrastructure, CI/CD, Kubernetes, and cloud. Implement SOC 2/ISO controls in Drata, automate onboarding/offboarding and access reviews, drive SDLC security (SAST/SCA/secrets), run vulnerability management and incident response, and spend ~60% on infrastructure operations, monitoring, and on-call.

Lead development and productionization of TTS and voice-generation systems: train, fine-tune, evaluate models, deploy and optimize for inference, latency, scaling, monitoring, and reliability; translate research into production and define technical direction while collaborating with research, engineering, and product.

Build and maintain Go-based end-to-end automated tests and a test automation framework; implement load testing and CI/CD validation pipelines; own and improve the Go SDK and developer tooling; optimize performance, profile and tune code, and automate QA processes for reliable, high-concurrency streaming workloads.

Lead end-to-end technical integrations of an AI voice-first CX platform into client infrastructure. Troubleshoot production issues (gRPC, SIP/VoIP, latency), deploy components with Kubernetes/Helm, coordinate with client DevOps/IT, manage releases and expectations, and drive architecture decisions for pilots.