At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.
Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.
About this roleThe client experience team has a particular focus on the self service and maintenance of our products, through their online portal. Our main goal is to provide our clients with a standout management platform for all their Flipdish services. We are also responsible for creating an efficient and exciting onboarding flow, allowing the clients to start earning money fast!
- Work with a PM and EM to help manage and run the team
- Deeply understand our customers and their problems, ensuring that the team is always focused on the right thing
- Lead architectural decisions and help evolve our Golden Path - shaping how we build, deploy, observe, and scale services across Flipdish in AWS
- Be hands on developing our client platforms
- Act as a multiplier by mentoring engineers, driving best practices, and fostering knowledge-sharing across teams
- Advocate for, and implement automation wherever possible
- Help the team adopt AI tools and capabilities – identifying valuable use cases and making it easier for others to explore, prototype, and safely integrate AI into their workflows
- 2+ years experience as a technical leader, with real-world experience setting direction and influencing teams
- 8+ years of development experience, working with React, Typescript and C#, using Domain Driven Design and Event Driven Architectures
- Proven ability to work across the full stack, owning your own vertical slice of the product
- Solid experience in AWS, particularly with core serverless technologies (e.g. Lambda, DynamoDB), and a track record of building reliable, scalable systems. Azure experience is a bonus
- Excellent communication and collaboration skills – the ability to build trust across teams and explain technical concepts clearly
- Experience mentoring engineers and helping grow a strong engineering culture
- A proactive problem-solver who thrives in ambiguity and can distil complexity into pragmatic, scalable solutions
We’re a growing startup and we understand that amazing incentives will attract amazing talent. As well as the perks, we provide unparalleled opportunities for career growth. If you’re smart, ambitious, and hard-working, we’ll do whatever it takes to make you a Flipdisher!
Some of our incentives include:
🏡 Hub Model: We encourage a healthy blend of hub and home working.
🌴 25 Days Holiday: Enjoy 25 days of holidays per year plus plenty of company get-togethers!
❤️🩹 Healthcare Coverage: Comprehensive healthcare coverage for UK, Ireland, and US-based employees.
🎭 Team Meet-Ups: Regular social events and team meet-ups.
🦄 About Flipdish
We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.
We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.
Top Skills
Flipdish Dublin, Dublin, IRL Office
Corrig Road, Dublin, Dublin, Ireland, D18
