Supervises revenue cycle teams handling insurance verification, prior authorization, claims management, denial resolution, and reimbursement activities. Monitors productivity, quality, service levels, compliance, and operational goals while coaching team members and resolving issues. Uses reporting and data analysis to identify trends and improve processes. Ensures accurate, timely revenue cycle work, reinforces best practices, and collaborates with stakeholders to improve customer outcomes and revenue capture.
What Customer Order Management contributes to Cardinal Health
Leading frontline teams responsible for insurance verification, prior authorization, claims management, denial resolution, and reimbursement activities. They ensure operational performance, quality, compliance, and productivity standards are met while supporting timely revenue capture, improving customer experience, and driving efficient revenue cycle operations.
Qualifications
External
- 4-8 years of experience as supervisor/team lead managing an RCM account, preferred
- Bachelor’s degree in related field, or equivalent work experience, preferred
- Willing to work on a hybrid set-up and US hours in BGC.
Internal
- Open to AHS OPRCM B4, P1 and up.
- Candidate must have POC experience.
What is expected of you and others at this level
- Supervises the day-to-day activities of revenue cycle team members and ensures operational goals are met.
- Monitors productivity, quality, service levels, and compliance with established policies and procedures.
- Provides coaching, performance feedback, and development support to team members.
- Resolves routine operational issues and escalates complex concerns as appropriate.
- Collaborates with peers, managers, and cross-functional partners to improve processes and customer outcomes.
- Uses reporting and data analysis to identify trends, address performance gaps, and drive continuous improvement.
- Ensures timely and accurate completion of insurance verification, prior authorization, claims, denial management, and other revenue cycle activities.
- Communicates effectively with team members, stakeholders, and customers to support operational success.
- Implements and reinforces process changes, best practices, and quality standards.
- Decisions primarily impact team performance, customer experience, and operational results.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here
Cardinal Health Dublin, Dublin, IRL Office
2ND FLOOR, 1-2 VICTORIA BUILDINGS HADDINGTON ROAD, Dublin, DUBLIN, Ireland
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Conduct advanced application security research across GitLab’s DevSecOps and AI-powered platforms. Identify and exploit novel, systemic, and chained vulnerabilities; develop proof-of-concept exploits, testing methodologies, and research automation; assess AI attack vectors and open-source dependencies; drive remediation and security improvements; advise engineering teams, contribute to roadmaps, mentor researchers, and share findings with the security community.
Top Skills:
Duo Agent PlatformGitlabGitlab DuoGoPythonRubyRustTypescript
Cloud • Security • Software • Cybersecurity • Automation
Conducts advanced application security research across GitLab’s DevSecOps and AI-powered platforms. Responsibilities include discovering and exploiting systemic vulnerabilities, penetration testing, developing proof-of-concept exploits, researching AI and agentic security threats, building automated research tooling, coordinating remediation, mentoring security professionals, and communicating findings to engineering and security communities.
Top Skills:
Ai FrameworksDevsecopsDuo Agent PlatformGitlabGitlab Duo ChatGoPythonRubyRustTypescript
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Design and coordinate electrical systems for commercial, industrial, laboratory, and technical facilities from concept through construction. Lead Revit/BIM-based design, coordinate external engineering firms and vendors, review documentation, support budgeting and commissioning, and maintain design intent. Provide expertise in power distribution, lighting, low-voltage systems, equipment integration, safety compliance, facility troubleshooting, and energy-efficient building systems.
Top Skills:
AutocadBimBluebeamBuilding Automation Systems (Bas)Electrical EquipmentFire Alarm SystemsHvac ControlsLighting SystemsLow-Voltage SystemsMs ProjectNecNfpaOshaPower Distribution SystemsRevit
What you need to know about the Dublin Tech Scene
From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.
