Study Start Up Associate I

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Site Manager/Start Up Associate I is responsible for assigned project site start-up and qualification activities per study specific requirements. Will provide support to sites for the life of all assigned projects. This role will maintain all site qualification documentation using Good Clinical Practice and Good Documentation Practices and will enter and/or update the site database with relevant site information. Will schedule all site trainings, maintain the training database for studies utilizing online training and build strong relationships with sites and internal departments. Supports Project Management on customer calls during the site start up process, as well as maintains the site tracking spreadsheet sent to the sponsor during the site qualification process. Will work with Documentation and Training to ensure that study requirements are in alignment and communicated to the sites accordingly. Responsible for site closeout and requesting and tracking the return of any equipment that may have been deployed during the study. May carry a mixed portfolio of Imaging and Cardiac studies of varying complexity as assigned by the Manager, Site Operations and will work with
moderate oversight.

Key Responsibilities

• Establishing and maintaining strong working relationships with site contacts and internal departments.
• Serving as main point of contact for Imaging and/or Cardiac sites participating in Clinical Trials.
• Providing site support via email and telephone.
• Generating and documenting all site communications associated with the Site Qualification process from initial contact to First Participant Ready status.
• Providing sites their necessary access credentials.
• Maintaining an audit ready file documenting the qualification process for all sites.
• Ensuring weekly status follow ups are completed on time and entered in the site database.
• Entering and updating site information in the site database as needed throughout the study.
• Maintaining study specific site qualification trackers for sponsors.
• Providing support and site updates on internal/external Kick Off meetings and weekly teleconferences.
• Collaboration with Documentation & Training to ensure study requirements are in alignment and communicated with sites accordingly.
• Request/track sites return equipment at study close.
• Providing daily and weekly metrics for completed activities to management.
• Creating unique project specific templates for site communication.
• Proactively communicating with Project Management if issues or concerns arise that may impact site qualification.
• Managing special projects and programs assigned by the Manager, Site Operations

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply