Sr. Credit Policy Analyst

The role:

The Senior Credit Policy Analyst is a critical contributor to the delivery, clarity, and automation of SoFi’s credit policy across its Home Loans portfolio—including Conforming, Government (FHA/VA/USDA), Closed-End Seconds (CES), and Portfolio products.

In this role, you will own the development, documentation, and operationalization of credit policies and underwriting criteria, ensuring they are aligned with investor requirements, digitally executable, and scalable. You will drive cross-functional collaboration, policy research, and system-level implementation—playing a hands-on role in enabling automated, risk-aligned lending across SoFi’s ecosystem.

What you’ll do: 

• Develop and maintain credit policies across SoFi’s product lines based on investor guidelines and internal strategy
• Collaborate with stakeholders to digitize and automate policies (especially income analysis, asset rules, and credit requirements)
• Draft and publish internal policy guides, overlays, and operational procedures

• Lead research efforts on investor/agency bulletins and market shifts
• Summarize investor announcements (Fannie Mae, Freddie Mac, FHA, VA, USDA, and aggregators) with application recommendations
• Compile research memos and clarification documents for leadership review and use

• Act as the tactical product owner for credit policy execution
• Translate policy changes into decision logic for credit rules engines and Encompass LOS
• Support UAT testing and release validation for policy-driven changes

• Draft credit policy communications and contribute to operating procedure manuals, job aids, and playbooks
• Ensure version control and audit trail adherence for all policy changes and supporting research
• Provide written responses to internal stakeholders, Capital Markets, and investor partners on guideline interpretation and intent

• Serve as the first point of contact for policy questions and exception reviews
• Identify themes in escalations to inform future policy enhancements

• Support investor guideline vetting and acceptability requests
• Ensure all policy activity meets compliance, audit, and risk governance standards
  

What you’ll need:

• Bachelor’s degree or equivalent combination of education and experience
• 10+ years of residential mortgage experience, with a focus in underwriting, credit policy, or credit risk
  Deep knowledge of Conventional, FHA, VA, USDA, Home Equity,  Non-Agency, Non-QM loan programs
• Experience developing and maintaining credit guidelines, overlays, and investor-facing documents
• Strong understanding of income analysis rules and how to digitize underwriting logic
• Familiarity with Encompass LOS and credit decisioning systems
• Excellent writing, prioritization, and problem-solving skills
• Proficiency in Microsoft Word, Excel, and Outlook