The Specialist-IT-AMS will manage software installations, configurations, and updates while ensuring access management and antivirus maintenance. Responsibilities also include backup management and disaster recovery, support for country-specific applications, and performing regression tests with well-defined scenarios.
YOUR MISSION
- General: Software packaging & installation, Software Configuration, Windows update management, Antivirus maintenance (installation/ update/ policies), Access Management
- On Server level: Backup Management / disaster recovery, Scheduled updates, Image update
- On POS/BO level: Image update, Local application installation (country specific hardware/software, fiscal, Generic L1-L3 support for troubleshooting
- Able to perform basic checks in devices (when joined and last connected to Intune/SCCM, see enrollment status, push configuration to device)
- TeamViewer Tensor: L1-L3 troubleshooting
- Perform regression tests and be able to create comprehensive and well-defined test scenarios.
YOUR TALENT
- Rotating shift work schedule
- 4+ years experience in Software Quality Assurance. Degree in computer science or relevant field a plus
- Knowledge in Intune and SCCM
- Understanding of Windows 10, Active Directory, Networking, DNS, DHCP
- Strong knowledge of software QA methodologies, tools and processes
- Extensive experience in writing clear, concise and detailed test cases
- Able to work effectively with continuous change requirements and short deadlines under minimum supervision
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Top Skills
Intune
Sccm
Similar Jobs
As a Support Engineer at mabl, you will troubleshoot and resolve customer issues, improve customer success processes, and collaborate with cross-functional teams to enhance the customer experience. You'll take ownership of reported issues and utilize your QA and automation testing knowledge to deliver optimal solutions.
Be an Early Applicant
As a Senior PostgreSQL Support Engineer, you will manage and maintain client PostgreSQL databases, working with various OS platforms to ensure high availability, backup, recovery, and optimization. You'll also provide technical guidance, automate database maintenance, and establish best practices for database administration.
The IT Support Engineer will provide high-quality customer support, manage support requests, perform root cause analysis, and resolve technology issues across multiple operating systems. Additional responsibilities include onboarding/offboarding, managing IT projects, and overseeing hosted solutions such as M365 and Azure AD.
What you need to know about the Dublin Tech Scene
From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.
