Software Engineering

Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.

Support Experience (SXG) with the Commercial Engineering and AI (CEAI) is at the forefront of transforming Microsoft’s support ecosystem through AI-first innovation. Our mission is to build intelligent, scalable platforms that power partner and customer success, accelerating Microsoft’s commercial growth through modern, AI-driven experiences.

We are looking for a Software Engineer who combines strong technical fundamentals with a bias for action. We value engineers who move quickly from ideas to execution, take ownership of outcomes, and are energized by solving problems.

If you thrive in fast-moving environments, embrace experimentation, learn rapidly from data and customer feedback, and are motivated by shipping impactful solutions, we'd love to hear from you.

• Designing and developing highly usable and scalable new application capabilities and enhancing existing capabilities to meet the needs of our customers.
• Developing and debugging product/test code using Common Data Services (CDS) , Dynamics 365 and Power Platform and/or a micro-services architecture
• Troubleshooting live site issues as part of both product development and live site rotations
• Collaborate across diverse engineering teams to solve challenging problems for large-scale business SaaS applications
• Accountability for the quality, usability & performance of features
• Debug and handle customer reported issues
• Ensuring high reliability of applications and services through intelligent monitoring and alerting

Required/Minimum Qualifications 

• Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Preferred/Additional Qualifications

• Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python 
• Bachelor’s Degree in Computer Science and 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
• Solid coding, debugging, algorithm design, and problem-solving skills.
• Passion for improving software quality and engineering excellence.
• Experience in developing, debugging, and supporting code in object-oriented languages and database query languages.
• Background on services and cloud computing a plus.
• Prior experience building business-centric web applications and latest web development technologies

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Software Engineering IC2 - The typical base pay range for this role across Ireland is € 49,500.00 - € 83,900.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.