Software Engineer (AI/ML)

About Us:

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities. 

What Does This Role Entail:

Are you passionate about deploying cutting-edge AI solutions to combat financial crime? We are seeking a talented and motivated AI Engineer to join our dynamic team focused on client lifecycle management. This is an exciting opportunity to work with Large Language Models (LLMs) in production environments, collaborate with experienced professionals, and contribute to the growth and success of Fenergo. If you thrive in a fast-paced environment and have a strong foundation in AI engineering, we would love to hear from you.

You Should Be:

• An AI engineer who thinks about complex systems, the components that make them, and opportunities to simplify them

• Excited about imagining ways to solve business problems using AI technologies

• Committed to high-quality standards and helping others meet that level

• Proud of working on projects to successful completion involving a wide variety of AI technologies and systems

• Thriving in a collaborative environment where engineering, product, sales, and leadership come together to produce world-class AI solutions

Key Expectations

• 3-5 years of professional experience in the software industry (preferably SaaS)

• Strong experience in Python, Typescript or C# ecosystems
• Hands-on experience with using LLMs (e.g., GPT-4, Claude, LLaMA) in production environments
• Experience with Retrieval-Augmented Generation (RAG) systems and vector databases (e.g., FAISS, Pinecone)
• Familiarity with LLM evaluation techniques, including prompt engineering and performance benchmarking
• Experience with AWS cloud infrastructure and services (e.g., SageMaker, Lambda, DynamoDB)
• Understanding of MLOps practices, including CI/CD, containerization (Docker, Kubernetes), and monitoring tools
• Bachelor’s or Master’s degree in Computer Science, AI, or a related field

Our Promise To You

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best 

• Outcomes: Drive Success in every engagement  

• Respect: A collective feeling of inclusion and belonging 

• Excellence: Continuously raising the bar 

What's in it for you?

• Healthcare cover through the VHI 

• Company pension contribution  

• Life assurance/ Income protection 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.