We exist to be the go-to companion, empowering everyone to transform their free time into experiences. At Smartbox Group, we believe that real-life experiences help us thrive, connect, and become the best versions of ourselves.
With nearly 15,000 different products across leisure themes — Stays, Wellness, Adventure, Gastronomy — we allow people to enrich their lives with moments of sharing, emotions, and unforgettable memories.
Present in 11 countries, Smartbox Group employs over 700 people across Europe and works with more than 40,000 trusted partners, including hotels, restaurants, wellness centres, and outdoor activity providers.
Living more than owning, sharing more than having — this is more than ever a fundamental trend in our society, and it’s exactly what Smartboxoffers.
We are looking for a Product Owner to drive the vision, delivery, and continuous improvement of our digital products. In this role, you will work closely with business stakeholders, users, and delivery teams to ensure solutions are aligned with business goals and deliver real, measurable value.
The primary focus of this role is the automation of sales and portfolio management processes, so hands-on experience or strong working knowledge of AI technologies (including LLMs) is essential. You will operate in an agile environment and play a key role in turning complex business needs into effective, scalable solutions.
Key Responsibilities:
- Contribute to and execute the Salesforce product vision, roadmap, and backlog
- Lead initiatives focused on automation and optimisation of customer acquisition flows, portfolio management, and sales service processes
- Own and manage the product backlog, ensuring priorities are clear and aligned with business objectives
- Gather, analyse, and translate business requirements into well-defined user stories and acceptance criteria
- Collaborate with cross-functional teams (engineering, design, operations) to deliver high-quality product increments
- Lead agile ceremonies, including backlog refinement, sprint planning, reviews, and demos
- Balance stakeholder expectations, technical constraints, and delivery timelines
- Track product performance using KPIs, user feedback, and data insights
- Drive continuous improvement, change management, and user adoption
Required Experience & Skills:
- Proven experience as a Product Owner, Product Manager, or in a similar role
- Strong understanding of agile product development methodologies (Scrum, Kanban)
- Excellent communication and stakeholder management skills
- Ability to prioritise effectively and make data-informed decisions
- Experience working with cross-functional teams in a fast-paced environment
- Strong problem-solving mindset with a focus on user and business value
Nice to Have:
- Experience working with CRM platforms or enterprise business systems
- Salesforce experience or familiarity (e.g. Sales Cloud, Service Cloud, or platform customisation)
- Experience with system integrations or third-party applications
- Product or agile certifications (CSPO, SAFe, or similar)
What We Offer:
- Ownership of high-impact initiatives on a critical business platform
- High visibility and close collaboration across teams
- The opportunity to shape product strategy and long-term platform direction
Top Skills
Smartbox Group Dublin, Dublin, IRL Office
Joyce's Court, Talbot St, Dublin, Dublin, Ireland
