Senior Product Manager - Payments (Emerging Markets)

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

Become a Krakenite and build the future of crypto!

We are currently seeking an experienced Product Manager to join our growing Payments & Blockchain team to be focused on unlocking faster, easier, and more reliable access to our platform across global markets. By owning a portfolio of payment rails - both by method and geography - you’ll directly influence how customers make payments to and from their accounts, and how efficiently those flows scale with the business.

The Payments & Blockchain team is responsible for the first and last mile of every dollar (digital or fiat) that goes in or out of Kraken.

As a member of this team, you will be responsible for driving initiatives that enable best in class local payments, improve success rates, reduce friction in user journeys, and generally adapt our payments infrastructure to meet the diverse needs of users - from first-time retail customers to high-volume institutional partners. This is an opportunity to lead cross-functional efforts spanning backend integrations, partner onboarding, frontend UX, and compliance-sensitive flows for all Kraken users alike.

• Own and evolve a set of payment rails across both specific methods and geographic regions, with a focus on high-growth and emerging markets

• Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners

• Drive continuous improvement of authorization rates, settlement speed, and overall user conversion

• Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards

• Drive UX enhancements through structured experimentation and customer insights

• Ensure payment capabilities are scalable and adaptable across our consumer and pro trading app’s, Krak app and external interfaces such as on/off-ramps

• Use data to inform prioritization, track performance, and iterate toward better outcomes

• 5-7+ years of product management experience, with a focus on payments, fintech, or financial infrastructure, ideally from a high-growth fintech or technology business with payments at its core

• Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods, with experience in emerging or high-growth markets a strong plus

• Direct experience with payment rails in emerging or high-growth markets (e.g. UPI, IMPS, IPI/FTS, local card schemes, or regional Open Banking frameworks)

• Experience working with third-party payment providers and API integrations end-to-end, from partner selection and due diligence through to integration and go-live

• Experience working on both backend systems (e.g. payment orchestration, API integrations) and user-facing features

• A strong customer-centric mindset, with a focus on simplicity, trust, and conversion in payment flows

• Collaborative and effective across engineering, design, fraud, compliance, and operations

• Comfortable working with data to define and measure product impact

• Strong prioritisation discipline and comfort managing multiple parallel workstreams in a fast-moving, vendor-dependent environment

• Experience working within or alongside a crypto or digital assets business

• Familiarity with neobank infrastructure, platform models, or B2B payments orchestration

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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