Jobs at Kraken Digital Asset Exchange

Own business operations for Payward Services, including partner launch readiness, operating cadence, planning, goal-setting, business reviews, reporting, and leadership updates. Automate manual workflows using AI and integrations, improve repeatable partner launch processes, onboard new products and acquired businesses, and lead strategic cross-functional initiatives. The role partners with Sales, Finance, Product, Engineering, Legal, and Compliance to build scalable operating systems.

Own RFP and DDQ responses, coordinate cross-functional contributions, prepare diligence meetings, qualify inbound leads, maintain CRM integrity, build pipeline reporting, manage deal handoffs, deliver customer insights, and improve sales workflows through automation.

Own RFP and DDQ responses, coordinate cross-functional contributors, prepare diligence meetings, qualify inbound leads, maintain CRM data, build pipeline reporting, manage sales-to-onboarding handoffs, and provide customer insights. The role also develops reusable response libraries, uses AI and workflow automation, and improves sales operations processes for institutional B2B financial services sales.

Own end-to-end product design for new B2C and internal AI products, from discovery and prototyping through launch and iteration. Lead zero-to-one design in ambiguous environments, shape non-deterministic user experiences, conduct research, influence product strategy, and partner closely with product, engineering, and leadership. Create visually rich, scalable experiences with strong UX, visual design, systems thinking, and craft.

Owns end-to-end paid video creative for Kraken Consumer, from concept through production, editing, approval, localization, and delivery across multiple platforms and markets. Uses generative AI as a core production method, develops platform-native concepts, interprets creative testing data, and creates iterative performance assets. Collaborates with marketing, compliance, product, and regional teams while maintaining high craft, speed, and regulatory standards.

Conduct market surveillance across regulated crypto and financial markets by reviewing alerts, analyzing trade and order data, investigating potential market abuse, assessing referrals, drafting suspicious activity and transaction reports, producing regulatory reporting, and supporting surveillance platform enhancements. The role also uses AI and automation for evidence gathering while applying human judgment and maintaining compliance standards.

Lead complex market abuse investigations, review analysts’ work, and present findings to senior stakeholders. Support surveillance threshold and model calibration, platform tooling, suspicious activity reporting, risk assessments, and surveillance coverage development. The role requires market conduct investigation experience, knowledge of abuse typologies across asset classes, surveillance platform expertise, SQL proficiency, strong written judgment, and the ability to escalate issues appropriately.

Support the Head of Compliance with crypto asset approvals, regulatory compliance monitoring, policy and procedure management, AML/CFT framework maintenance, regulatory inquiries, horizon scanning, training, and Board or Committee reporting. The role also manages regulatory correspondence and seeks process improvements while coordinating stakeholders and meeting tight deadlines.

Leads AML transaction-monitoring optimization, rule testing, threshold tuning, scenario design, and false-positive reduction. Drives FIU automation and workflow improvements, evaluates AI and LLM tools, supports alert triage and investigations, and partners with Product, Engineering, Operations, and vendors on compliance technology integrations. Helps scale monitoring frameworks across products, jurisdictions, and transaction volumes while maintaining regulatory alignment.

Source exceptional talent across technology and non-technical roles for Payward’s global businesses. Partner with hiring managers and recruiters to develop hiring strategies, conduct Boolean and X-ray searches, build candidate pipelines, and provide market intelligence. Use data and research to improve sourcing processes, represent the company to candidates, and support hiring initiatives in a fast-paced, remote-first fintech and crypto environment.

Write high-impact copy for Kraken Pro across campaigns, landing pages, emails, in-app experiences, paid ads, and social media. Translate complex trading products into compelling messaging, maintain brand voice, support product launches, collaborate with Design, Product, Growth, Social, Legal, and Communications, and optimize copy through testing and performance analysis. The role requires strong writing range, crypto and trading culture fluency, speed, creativity, and attention to compliance.

Build and operate production AI infrastructure powering intelligent agents at scale. Develop high-performance Rust services for model inference, orchestration, and execution; design scalable distributed systems; establish MLOps, observability, guardrails, and failure recovery; and optimize latency, throughput, reliability, and cost. Partner with agent systems and infrastructure teams to turn prototypes into hardened services serving millions of users.

Own daily operations and quality assurance for an internal AI-powered growth platform. Test releases, rule changes, edge cases, and regressions; document and verify bug fixes; monitor platform and agent activity; manage approval queues; evaluate agent output; escalate risks; and maintain test plans, QA checklists, runbooks, and release notes.

Designs static 2D and 3D brand creative for product launches, campaigns, promotions, and ongoing marketing. Creates Cinema 4D assets, extends brand systems across channels and markets, builds Figma libraries and localization-ready templates, and uses AI-assisted production tools. Partners with marketing, compliance, regional, motion, web, and performance teams to deliver approved work. Maintains a high craft standard, contributes strategic ideas, and provides constructive design feedback.

Own Kraken Pro’s organic growth strategy across SEO, content, social, community, referrals, and partnerships. Lead acquisition from discovery through first trade, improve UX and conversion funnels, run experiments, build growth dashboards, and develop brand-driven acquisition. Manage and coach a lean team while partnering with Product, Design, Legal, and Communications to deliver compliant, high-impact growth across regions.

Provides senior legal counsel for European Union products, licensing, regulatory strategy, payments, crypto-assets, banking, and financial services. Advises Product, Engineering, Compliance, and leadership on regulatory classification, launches, risk, and supervisory matters. Oversees licensing workstreams, regulator relationships, outside counsel, contractual drafting, and legal operations. Mentors lawyers and uses AI tools to improve legal-service efficiency.

Build and own React Native features for Kraken’s consumer mobile app, from product discovery through launch, measurement, and iteration. Partner with Product and Design to create responsive, trustworthy financial experiences using dynamic or real-time data. Guide development for a new Asian-market app, including regional UX, connectivity restrictions, vendors, and telemetry. Contribute to architecture, performance, reliability, code reviews, and product engineering standards.

Own the strategy, design, prototyping, launch, and optimization of social investing and trading experiences. Define user journeys, interaction details, experiments, and success metrics; conduct usability research; analyze funnel and retention data; collaborate with design, engineering, and data science; and prioritize improvements across feeds, profiles, sharing, discovery, and community features.

Own the vision and roadmap for a global payments platform, including its backend, APIs, SDKs, hosted pages, and embedded components. Define requirements across internal clients, prioritize capabilities, partner with engineering and banking teams, coordinate integrations, incorporate compliance and risk needs, and track adoption and payment performance metrics. The role requires strong payments knowledge, technical fluency, developer-product experience, structured communication, stakeholder management, and data-driven decision-making.

Lead global external communications for professional trading, derivatives, and institutional products. Develop integrated communications strategies, thought leadership, messaging, media materials, executive communications, and spokesperson programs. Build relationships with institutional stakeholders, trading desks, market data providers, internal teams, and agencies. Apply social-first media relations and content strategies while mentoring and scaling communications teams in a fast-paced crypto environment.