Lead Finance Operations teams across AP, AR, and RTR, ensuring compliance, operational excellence, and stakeholder management while driving continuous improvement initiatives.
JOB DESCRIPTION
The Senior Finance Operations Manager will lead multiple Finance Operations teams within the Sysco Global Support Center (GSC) in Costa Rica, overseeing end-to-end processes across Accounts Payable (AP) and Accounts Receivable (AR), and Record-to-Report (RTR). This role combines operational leadership with strategic finance capabilities while ensuring high-quality service. The ideal candidate is a strong people leader with deep shared services experience, capable of influencing senior stakeholders and navigating complex, ambiguous environments.Key Responsibilities1. Leadership & Team Development
- Lead, coach, and develop high-performing teams across AP, AR, and RTR
- Foster a culture of accountability, continuous improvement, and service excellence
- Drive talent development, succession planning, and employee engagement
- Oversee end-to-end finance operations ensuring accuracy, timeliness, and compliance
- Monitor and drive performance through KPIs, SLAs, and continuous improvement initiatives
- Standardize processes and implement best practices across the shared services model
- Lead month-end close, reporting, and operational finance activities
- Act as a strategic partner to senior stakeholders across business units and geographies
- Manage complex and challenging stakeholder relationships effectively
- Translate financial and operational data into actionable insights for decision-making
- Demonstrated ability to communicate effectively across all levels of the organization, from senior leadership to operational teams, translating complex messages into clear, actionable insights
- Identify and champion process improvement opportunities to enhance efficiency, quality, and scalability
- Partner with cross-functional teams to shape and prioritize improvement initiatives
- Promote a culture of continuous improvement and innovation within the GSC environment
- Ensure finance operations comply with internal controls, company policies, and accounting standards (GAAP/IFRS)
- Strengthen governance frameworks, audit readiness, and risk management practices
- Maintain strong financial integrity and reporting accuracy
- Lead effectively in a fast-paced, evolving environment with shifting priorities
- Provide structure, clarity, and direction despite uncertainty
- Demonstrate resilience and strong decision-making under pressure
- Bachelor’s degree in Finance, Accounting, or a related field required. An MBA, CPA, or equivalent professional certification is a plus.
- 5+ years of demonstrated experience managing Finance Operations teams in a Shared Services/GBS environment, specifically across AP, AR, and RTR functions.
- 8+ years of progressive experience in finance/accounting roles
- Excellent communication skills in English (B2+ or higher) and ability to collaborate across functions and geographies. Excellent communication and influencing skills (written and verbal)
- Proven leadership experience managing multiple teams and complex operations
- Strong experience in stakeholder management, including handling difficult or senior stakeholders
- Demonstrated ability to operate effectively in ambiguous and fast-changing environments
- Strong understanding of end-to-end finance processes, financial reporting, and controls .
- Experience with KPIs, SLAs, and performance management frameworks in shared services
- Experience in large, multinational or global shared services organizations
- Preferred knowledge of Lean, Six Sigma, or process improvement methodologies
- Strategic Finance & Business Acumen – ability to connect operations with business outcomes
- Leadership & Talent Development – building and retaining high-performing teams
- Stakeholder Influence – strong business partnering across functions and levels
- Analytical & Problem-Solving Skills – translating data into insights and decisions
- Process Optimization & Continuous Improvement – driving efficiency and automation
- Adaptability & Resilience – thriving in ambiguity and change-heavy environments
- Communication Excellence – simplifying complex topics for diverse audiences
- This is a hybrid position based in Ultra Park II, Lagunilla (Heredia). On-site presence is required only when necessary, such as for meetings, trainings, or collaborative activities, in alignment with the company’s telework agreement, which currently requires employees to work on-site three (3) days per week)
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off
Similar Jobs
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Design, build, and operate Kubernetes cluster management tooling and developer-facing workflows. Deliver compute capabilities (jobs, cron, deployments, EFS, right-sizing), automate toil, improve observability and incident response, and partner with Security/Reliability teams. Apply AI tooling to improve infrastructure automation and developer productivity.
Top Skills:
ArgocdAWSCncfEc2EcsEfsEksEnvoyGCPGenerative AiHelmIamIstioKubernetesMesosNomadPrometheusVpc
Artificial Intelligence • HR Tech • Information Technology • Machine Learning • Software • App development • Industrial
You will own frontend systems, lead initiatives in UX and performance, uphold standards, and mentor engineers to enhance quality.
Top Skills:
JavaScriptReactReact Native
.png)
Healthtech • Social Impact • Telehealth
The Provider Onboarding Specialist manages the onboarding process for therapists and psychologists, ensuring a seamless experience while collaborating with various teams and maintaining metrics.
What you need to know about the Dublin Tech Scene
From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.
