Scheme Operations Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Scheme Operations Analyst

What does a successful Scheme Operations Analyst do? 

As a Scheme Operations Analyst, you will be responsible for ensuring our organization’s compliance with industry standards, regulations, and card scheme rules. In this role, you will support the intake of card scheme changes, with a specific emphasis on acquiring and optimizing operational processes. You will collaborate closely with cross-functional teams—such as Compliance, Risk, Product, Operations, and Merchant Services—to ensure compliance, maintain process efficiency, and uphold a high standard of service for our clients. Your contributions will be crucial in helping us navigate the complexities of the card scheme landscape while delivering exceptional service and support.
What you will do:

• Maintain compliance with card scheme and payment rules and support escalations and investigations with the schemes
• Monitor bulletin and announcements, card scheme mandates, and industry updates with a focus on how they impact acquiring operations.
• Support card scheme and payment change management projects including the implementation of changes to products, systems and operations.
• Own and execute card scheme programs and processes, including but not limited to data integrity programs, service provider validations, periodic scheme reporting and attestations, periodic due diligence reviews with external partners.
• Drive optimization projects related to process improvement, cost reduction and authorization performance.
• Support internal teams like Product, Finance, Sales, Credit Risk, Legal, Marketing with subject matter expertise and consultancy on card scheme rules and products.
• Facilitate effective communication, issue resolution, and relationship management to maintain strong partnerships

What you will need to have:

• 2+ years experience in a payment institution or in a similar position related to compliance with card schemes and payment rules.
• Demonstrated understanding of card payments, payment industry standards, processes and card schemes rules.
• Ability to manage multiple initiatives and prioritize tasks effectively
• Excellent written and verbal communication for relaying key information to technical and non-technical audiences
• Strong interpersonal skills for negotiating timelines, requirements, and deliverables with various internal and external stakeholders
• Proficiency with Microsoft Office tools

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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