About us:
Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.
Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.
Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise.
Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.
Amach is seeking an experienced Salesforce Agentforce Engineer to support the design and delivery of intelligent, AI-enabled customer and operational solutions. This role will focus on developing and implementing scalable Salesforce Agentforce capabilities, integrating AI-driven workflows, and creating seamless user experiences across enterprise environments. The successful candidate will work closely with engineering teams, architects, and business stakeholders to deliver high-quality solutions.
Key Responsibilities Include:
- Design, build, and configure solutions using Salesforce Agentforce and the wider Salesforce ecosystem
- Develop AI-powered agent experiences and workflow automation capabilities
- Integrate Agentforce with enterprise applications, APIs, and external platforms
- Translate business requirements into scalable and maintainable technical solutions
- Configure and optimise conversational and operational workflows
- Support testing, deployment, monitoring, and continuous improvement activities
- Ensure security, governance, scalability, and platform best practices
- Collaborate across engineering, product, and business teams to deliver outcomes
Required Experience:
- Experience working as an Agentforce Engineer, Salesforce Engineer, or in a similar Salesforce technical role
- Strong understanding of Salesforce platform architecture and configuration
- Hands-on experience implementing Agentforce, AI-enabled workflows, or intelligent automation solutions
- Experience integrating Salesforce with third-party platforms and APIs
- Experience working within cloud-based and enterprise environments
- Strong communication and stakeholder management skills
- Ability to work autonomously while contributing to collaborative delivery teams
What’s in it for you:
- An opportunity to join a fast-growing company
- Options for career advancement
- Learning and development opportunities
- Flexible working environment
- Competitive salaries based on experience
Equal Opportunity Employer:
Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.
If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Not for you?
Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.
P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.
At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.
Your personal data
Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
If you would like to contact us about your data, please use the following address: [email protected]
Amach Dublin, Dublin, IRL Office
Dublin, Ireland
