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The Technical Support Manager will lead and build a customer support team, improve processes, manage escalations, and collaborate globally to enhance customer experience in the EMEA region.
Top Skills:
Ai ToolsOauthRest ApisSAMLScimSingle Sign-On ProtocolsSQL
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Design, build, and maintain scalable big-data analytic solutions for clinical teams. Translate business requirements into technical specifications, apply predictive analytics and ML, create visualizations and dashboards, migrate legacy data, and recommend process improvements to support healthcare outcomes and operational efficiency.
Top Skills:
AIAWSAzureBig DataMachine LearningPower BIPythonRSASSnowflakeSQL
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead pharmacy network contracting strategy across commercial, Medicare, and Medicaid lines. Negotiate complex agreements with chains, PS AOs, and independents; optimize network composition and reimbursement models; partner with finance, legal, and clinical teams to manage contract lifecycle, compliance, cost performance, and client engagements; lead and develop a contracting team while providing market intelligence and supporting RFPs and client strategies.
Euronet seeks to employ a detail-oriented Sales Support Specialist to assist and enhance sales operations and administrative functions in our offices in Ireland.
The successful candidate will join our dynamic team and contribute to a leading multinational financial services company with a strong focus on growth and customer satisfaction.
KEY RESPONSIBILITIES:
- Provide customer and merchant support by handling inquiries, resolving issues, and ensuring a high level of service.
- Assist the sales team with contract preparation, client documentation, and coordination with internal departments.
- Oversee office administration, including reception duties, office supplies, and equipment management.
- Maintain and update databases, process data, generate reports, and manage invoicing.
- Communicate with international offices, partners, third parties, and authorities, ensuring compliance and supporting ad hoc projects as needed.
- Bachelor’s degree in Business Administration, Economics, Marketing or a related field.
- 1-2 years of experience in administrative or back-office support, preferably in financial services or banking.
- Good knowledge in Microsoft Office (Excel, Word, PowerPoint).
- Fluency in English, both verbal and written.
- Must have a legal right to work in Ireland without the need for visa sponsorship.
COMPETENCIES:
- Very good communication and problem-solving skills, with a customer-oriented and sales-focused approach.
- Good organizational and time management skills.
- Able to work independently as well as in a team.
- Interpersonal, verbal, and writing skills to successfully interact with colleagues.
- Attention to detail and results oriented.
- Work in a dynamic, stable, international environment.
- Excellent career prospects within a dynamic and multinational organization with leading position in the market and ambitious expansion plans.
What you need to know about the Dublin Tech Scene
From Bono and Oscar Wilde to today's tech leaders, Dublin has always attracted trailblazers, with more than 70,000 people working in the city's expanding digital sector. Continuing its legacy of drawing pioneers, the city is advancing rapidly. Ireland is now ranked as one of the top tech clusters in the region and the number one destination for digital companies, with the highest hiring intention of any region across all sectors.
