MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
The Customer & Commercial Success (CCS) organization, an organization within MCAPS-Core, is the connected engine that turns Microsoft’s commercial strategy into execution at scale — making it simpler and faster for the field to win for every customer, in every segment, region, and role. The organization brings together planning, landing, execution excellence, services portfolio and delivery, and field activation across ATU, STU, and CSU to accelerate customer value, drive growth, and strengthen the end-to-end experience across every customer moment.
Our charter is to bring the CAIP Frontier Conversations to life as Cloud & AI platform revenue, per the FY27 GTM strategy, showing up across our key Azure products. We operate on one contract: proven → packaged → repeated, nothing skips a step. Five seats cover the conversation end to end — scenario, scale, IP, industry and insight — so a win proven once repeats everywhere.
As a SME&C CAIP Enablement Lead, you will work within our worldwide CAIP Commercial solution area, collaborating with internal organizations, to develop C & AI sales and technical skilling plans to drive technical wins and business success. You will identify skilling needs and develop listening mechanisms to provide insights. You will also develop a seller community, which will serve to nurture sellers and provide a platform for them to share experiences and proven practices.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
• Develops and executes high-quality Azure Sales and Technical skilling projects/programs across organizational boundaries, including live (in-person, virtual) and on-demand.
• Practices seller-centric approach in scoping learning outcomes for skilling projects.
• Identifies, evaluates, and proposes new readiness/enablement projects based on unmet needs.
• Implements and executes tactically on a strategic end-to-end learner journey and collection of learning experiences and programs that correlate to key business impact metrics such as seller productivity, revenue, and consumption.
• Collaborates with CAIP Sales and Technical Enablement team to develop holisticCloud and AI readiness plans for Field, Partner, and Customer.
• Collaborates with MCAPS academy (WWL) team to leverage existing events and readiness engines.
• Drives the content improvement process through collecting, examining, and incorporating 360-degree feedback and data to make content and delivery adjustments
Qualifications
Required Qualifications:
Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience
3+ years experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance
Sales Strategy Enablement IC5 - The typical base pay range for this role across Ireland is € 80,000.00 - € 151,700.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Microsoft Dublin, Dublin, IRL Office
One Microsoft Place, South County Business Park, , 18, Dublin, Dublin, Ireland, D18 P521
