Research Asst II

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Minimum Qualifications

Education: Bachelors degree.

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

• Four (4) years experience in a health care setting with two (2) years clinical research experience
• Prior experience in data collection preferred and experience with informed consent procedures and regulatory compliance in research preferred
• Ability to develop and maintain a systematic program of research recruitment and follow-up; excellent organizational skills required
• Excellent verbal and written communication skills
• Ability to communicate fluently in both English and Spanish preferred
• Strong working knowledge of MS Office (Excel/Word/Power Point)
• Ability to build rapport and communicate effectively with patients/families and obtain informed consent and their cooperation with the research project
• Ability to communicate with physicians, psychologists, and other social service providers in an ethical and professional manner in order to coordinate follow-up interview
• Ability to communicate and coordinate with other members of the clinical program regarding recruitment and tracking of research participants
• Ability to handle multiple tasks and meet deadlines. Available to work “off hours” to complete interviews (have a flexible schedule)

Principal Accountabilities

• Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the CQI process.
• Collects and maintain data in accordance with national best practice and possess thorough knowledge of related research software and data entry procedures.
• Maintains an organized system of recruiting, contacting, and scheduling research participants for assessment.
• Determines eligibility of patients for inclusion in multiple research projects.
• Schedules and conducts annual follow-up interviews and collect annual follow-up physical exam data, maintaining records of case status and patients lost to follow-up.
• Meets the data quality guidelines set by the national database.
• Meets  data submission deadlines. Respond to quality control reports.
• Assists the Principal Investigator with multiple research projects.
• Tracks and locates patients due for follow-up and attempt to locate lost to follow-up patients and determine cause of death for expired patients.
• Tracks and maintains certifications and authorizations for data collection (Department of Health).
• Maintains rapport with study participants to maximize participation rates. Communicate with other health care providers in an ethical and professional manner in order to coordinate follow-up services.
• Ability to maintain legal and professional standards of confidentiality of information about all participants, including patients and their family members. Be familiar with and comply with HIPPA.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.