Constructor TECH is an all-in-one platform for education and research. With expertise in machine intelligence and data science, Constructor is built to cater to the needs of schools, higher education, corporate training, alternative credentials, and professional sports, offering solutions for teaching and administration, learning and research.
From infrastructure to applications, Constructor elevates learning experiences, empowers educators, and drives research breakthroughs.
Our headquarters is situated in Switzerland. Also, we have entities in Germany, Bulgaria, Serbia, Turkey, and Singapore.
Duties & Responsibilities:
Internal Solutions:
- Coordinating collaboration with the Engineering Team
- Coordinating functionality requests and escalation to the Engineering
- Reporting for sync-up calls with Development, Product and QA
- Coordinating collaboration of the teams on product support and processes
- Consistent quality customer support driving
- Creating and maintaining knowledge content
- Continuous support and knowledge management process optimization
- Consistent driving of customer support efficiency through automation and knowledge management
- Consistent driving of technical product and technology expertise in the team
- Owning department efficiency KPIs
Customer Solutions:
- Rapid prototyping of solutions to demonstrate feasibility and gather user feedback, leveraging a variety of tools and technologies
- Collaborating with development teams to translate prototypes into production-ready solutions, ensuring alignment with architectural principles and best practices.
- Develop detailed requirements and specifications for technology solutions
- Design and develop comprehensive solution architectures, considering factors such as scalability, performance, security, and cost-effectiveness
- Evaluate and select appropriate technologies and platforms
- Create detailed design documents, including blueprints, diagrams, and flowcharts
- Oversee the implementation of technology solutions, ensuring adherence to design specifications and best practices
- Coordinate with development teams, infrastructure teams, and other stakeholders to ensure smooth deployment
- Stay up-to-date with emerging technologies and industry trends.
- Develop innovative solutions to complex problems.
- Provide technical support to end-users.
Qualifications & Experience:
- Strong understanding of software development methodologies
- Expertise in various programming languages (e.g., JavaScirpt, Python), data visualization platforms, knowledge or database systems (e.g., SQL, NoSQL) and LLM applications.
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
- Knowledge of data management, databases (SQL and NoSQL), data and system integrations
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organization where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Top Skills
What We Do
Constructor group is a global institution dedicated to creating knowledge through science, education, and technology. Our integrated, self-sustainable ecosystem focuses on the five fundamental technology needs expected to contribute to solving the current challenges of the world: general intelligence, quantum technology, intelligent materials, hybrid reality, and life engineering.Our knowledge ecosystem combines extensive education offers covering the entire learning lifecycle from K-12 to post-graduate programs and courses for executives, highly efficient research capacities, and commercial operations for our technology breakthroughs.The Constructor ecosystem comprises Constructor University, a non-profit, research-oriented private university located in Bremen, Germany, and an institute in Schaffhausen.Several ventures market our technology innovations: Alemira and Learning focus on advanced solutions in Educational Technology, executive education, and consulting services. Rolos delivers a platform boosting research productivity and develops MI for robotics and driverless mobility. Capital and Start Garden further strengthen our ecosystem by offering funding and start-up incubation capacities.
.jpeg)
