Product Owner

With more than 3.5 million gift sets sold each year in France and Europe, Smartbox group is the European leader in experience gifts.

For nearly 20 years, we have been developing thousands of experiences to offer and as many great moments to live. From the most iconic to the most unusual, Smartbox's mission is to allow everyone to offer their loved ones the possibility of living unique experiences.

Smartbox is a gift with a difference, one that celebrates the growing value of the real experience, both increasingly rare and increasingly precious to everyone. Especially among young people, for whom life is also digital, the real experience is increasingly sought after when the acquisition of material goods makes less and less sense.

Offering a Smartbox means offering sensations. Alone or with a partner, with family or friends, whether the experience is exciting, enriching, soothing, surprising, or delicious, whether it is lived close to home or whether it allows you to discover new horizons, Smartbox offers the emotion of a moment lived.

Smartbox is a ready-to-give experience that can be found on our website smartbox.com, at our online partners and in more than 17,500 points of sale, Smartbox boutiques, department stores, supermarkets and specialist retailers.

Summary:

This is an opportunity for a Product Owner looking for a new and exciting challenge. 

Smartbox is a multicultural and fast-paced environment, so if this sounds like your kind of workplace, you might be the perfect fit. 

The successful candidate will have a passion for product management, experience working with teams through the full cycle of product development — from research & validation, requirements & design, delivery & measurement — and ultimately delivering clear value outcomes for customers. They will work with their squad to build the right solutions iteratively to bring our products and services to the next level. 

We’re now looking for a Product Owner to help us shape the next chapter of our journey. You’ll join a passionate product team in Dublin, working at the intersection of technology, customer experience, and business growth. If you love turning ideas into features that people actually use — and you’re excited by the challenge of building products that delight customers while delivering measurable impact — this could be the right role for you. 

Requirements:

-          This role will report to the Head of Product and have responsibility for the below: 

-          Own the product backlog for your pod, working closely with Product Managers, Engineers, Designers, and Business stakeholders. 

-          Translate business and customer needs into clear user stories, acceptance criteria, and prioritised roadmaps. 

-          Drive delivery of features that enhance customer experience, optimise margins, and unlock new growth opportunities. 

-          Partner cross-functionally (tech, operations, marketing, finance, partnerships) to ensure smooth execution and measurable impact. 

-          Analyse data and feedback to continuously improve product performance. 

Essential Competencies/ skills :

-          3+ years of experience as a Product Owner, Business Analyst, or similar role in a tech, e-commerce, or digital product environment. 

-          Strong understanding of Agile/Scrum methodologies. 

-          Ability to balance user experience, business goals, and technical constraints. 

-          Excellent communication and stakeholder management skills. 

-          Analytical mindset, comfortable working with data and KPIs. 

Qualities:

We value ‘solution-seekers’, rather than ‘problem spotters’ and we love a positive attitude - people who want to make the most of every day and situation with a belief that we can always find ways to do things better. And people who see the positives in others. We also always appreciate a good sense of humour and vibrant energy. Ideally you will possess these attitudes by the bucket- load and…

• Be part of a dynamic international company shaping the future of experience gifting. 

• Work in a collaborative environment with end-to-end product ownership. 

• Opportunity to grow and contribute to strategic initiatives with real impact.