ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
The IT Business Partner Group (BPG) serves as the strategic interface between ICON’s business units and IT to stimulate, surface, and shape business demand for ICON’s business assets and capabilities. The IT BPG is a connector, orchestrator, and navigator between IT and ICON’s business units and external customers throughout the product lifecycle.
As IT Product Manager you will be defining, designing, and implementing one or more IT products or services for external and internal customers. You will be acting as the liaison between customers and the information technology department throughout the product lifecycle.
Key responsibilities include:
Partnering with business and technology partners throughout the product lifecycle including vision, requirements, deployment and optimisation.
Participates in the development and implementation of strategy, systems, and process changes related to the product or service area(s).
Collaborates across departments and functions to develop and implement high quality products and services that meet user community and stakeholder expectations.
Ensures that products and services are supported by well-defined processes, robust training, demonstrations environments, and other collateral to maximise awareness, operational knowledge, and user adoption.
Analyses competitive offerings and potential partner relationships to deliver superior products
To be successful in the role, you will ideally have:
Understanding of the systems, processes and product areas represented including industry and competitive offerings
Strong knowledge of product lifecycle and /project methodologies
Demonstrated track record of success implementing corporate programs, projects and systems
Proven verbal, written and presentation skills to communicate with multiple levels of the organisation
The ability to problem solve and report on success across multiple, simultaneous projects and priorities.
The ability to envision and communicate system enhancements.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
ICON plc Dublin, Dublin, IRL Office
ICON plc, South County Business Park, Dublin, Ireland
