Technical Business Analyst (Payment Processing)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Business Analyst (Payment Processing)

What does a successful Technical Business Analyst do?

The Technical Business Analyst is responsible for analyzing client requirements and subsequently converting them into technical requirements for the DEV and Test teams using Scrum. The analysis will focus on payment processing for our payment processing platforms, primarily for the acquiring business. They will work in collaboration with the Ops team responsible for the production environment, as well as other departments and teams, to design new solutions. They will be responsible for compliance requirements and their analysis for major and minor payment schemes. They will address various questions and facilitate discussions with our clients regarding transaction scenarios for already implemented solutions.

What you will need to have:

• Experience in real-time transaction processing  and system that processes online payments.
• Knowledge of payment Acquiring or Issuing business desirable.
• PCI DSS and PCI PIN Security Compliance.
• Visa, MasterCard protocols knowledge and compliance.
• Overview of minor payment schemes and their compliance requirements.
• Work in Agile Scrum, preparation of stories, knowledge of JIRA is desirable.
• Preparation of business and functional documentation, release notes for clients.
• Troubleshooting of production, testing & certification issues.
• Overview in the cryptographic aspect of payments and the necessity of securing sensitive data.
• Organize meetings and be able to present technical solutions.
• Excellent analytical problem determination and solving skills.

What would be great to have:

• Knowledge of back-office solutions such as merchant settlement and clearing.
• Ability to work under pressure to tight deadlines, with a drive and commitment to delivery.
• Knowledge of a fraud solution for online payments.
• Self-motivated with the ability to work on own initiative or as part of a team.
• Stay active and up-to-date with technology trends, directions, and innovations. related to the technologies and services in use.
• Experience with cloud solutions for payment processing.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.