Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Overview
Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service.
A key enabler of these products is the Credential Directory infrastructure and APIs within Mastercard Checkout Services. Issuers worldwide are leveraging this infrastructure to automatically enroll their cardholders in Click to Pay, enhancing the guest checkout experience and making Click to Pay a core benefit on all their issued cards.
The ideal candidate will join the Mastercard Checkout Services Product Team and play a key role in expanding our Credentials Directory strategy across issuers, regions, and various other checkout experiences beyond Click to Pay.
Role
In this role, the candidate will:
- Identify features and capabilities to expand Credentials Directory strategy across Mastercard,
- Create product requirements and work with cross functional teams across Mastercard including engineering and architecture to deliver the product in the market
- In partnership with Marketing and GTM teams, develop compelling product narratives, value propositions and demonstration.
- Ensure commercialization readiness by working closely with Legal, Privacy and Compliance teams across different regions to define contractual and legal obligations that need to be met to launch the product.
- Serve as a subject matter expert on the product, offering support to internal and external customers with communication and training on product new features and enhancements.
- Effectively maintain and manage Product backlog and prioritize them for commercialization.
- Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the Product roadmap, prioritizing work to deliver against key areas of focus
- Incorporate and understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
All About You
The ideal candidate for this position must posses:
- Strong product management and product development experience
- Excellent communication and presentation skills, with the ability to articulate complex technical concepts to audiences of varied technical ability
- Strong cross-functional collaboration skills and the ability to influence stakeholders at all levels across multiple geographies
- Familiarity and prior experience collaborating with Issuers, merchants, payment service providers, and payment gateways are beneficial assets.
- Executive presence and ability to communicate with C-Suite and senior management at ease

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.