Lead strategic change initiatives focused on human-centered design, enhancing associate experiences and fostering innovation within large organizations.
Job Description Summary
#LI-HybridLocation: Dublin, Ireland
Relocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.
Are you passionate about driving meaningful change through human-centered design? As a Manager of Implementation Planning & Experience Design at Novartis, you’ll play a pivotal role in shaping how associates and partners embrace new ways of working. You’ll lead strategic change initiatives and craft engaging experiences that foster innovation, learning, and adoption. This is your opportunity to make a lasting impact by designing journeys that truly resonate with people.
Job Description
Key Responsibilities
- Lead strategic change planning to align transformation initiatives with business goals and timelines
- Design and deliver engaging associate experiences that support adoption and learning
- Conduct impact assessments and stakeholder analyses to tailor change strategies
- Collaborate with cross-functional teams to embed experience design into change efforts
- Develop feedback loops and analytics to measure and improve experience outcomes
- Advise leaders and project teams on best practices in change and experience design
- Facilitate workshops to co-create solutions that address business and user needs
- Ensure compliance with internal standards across all planning and design activities
Essential Requirements
- Proven experience in change management, project planning, or service design within large organizations
- Strong ability to design associate-centric experiences that support transformation and engagement
- Excellent communication and stakeholder management skills across diverse teams
- Proficiency in using data, feedback, and analytics to inform planning and measure outcomes
- Creative problem-solving mindset with a passion for innovation and continuous improvement
- Familiarity with experience design principles and their application in organizational change
- Fluency in English, both written and spoken
Desirable Requirements
- Certification in change management or design thinking methodologies
- Experience working with advertising agencies or in a global corporate environment
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Skills Desired
Agility, Analytical Thinking, Brand Awareness, Building Construction, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall ModelTop Skills
Change Management Principles
Data Analytics
Experience Design Principles
Novartis Dublin, Dublin, IRL Office
203 Merrion Rd, Dublin, Ireland, D04 NN12
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