Legal Administrator

About Medserv:

Medserv, an Irish company, has quickly established itself as the market leader in providing Medical Billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams. 

About the Role:

Reporting to the Fee Recovery Manager in the Bar of Ireland under Lawserv, the onsite Legal Administrator is responsible for the day-to-day administration of the Fee Recovery service and will be the main contact for members using this service.

 
Responsibilities:

• Updating and maintaining the caseload system on a daily basis, capturing all activities
• Scanning and saving all relevant correspondence to the system
• Issuing sign-up packs to counsel, creating client online accounts, and releasing login details to service users
• Engage in a detailed fee collection process including issuing of collection letters, emails ,and phone calls with defaulting solicitors 
• Responding to a high volume of solicitor and member queries 
• Drafting and issuing complaints to the Legal Services Regulatory Authority (LSRA) on behalf of members
• Corresponding with the LSRA on a regular basis 
• Attending meetings with management and updating the Bar of Ireland weekly statistical reports    
• Assist with training of new team members where necessary
• Ad hoc duties relevant to the role of Legal Administrator
  

Skills & Competencies:

• Relevant academic or professional third-level qualification e.g., Business, Accounting, or Law
• Strong attention to detail
• Excellent communication skills both verbal and written
• Experienced in the use of Microsoft Office – Outlook/Excel/Word
• Strong organisational skills with the ability to prioritise, use initiative and problem-solve
• Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds
• Friendly, approachable, and personable with a can-do, helpful manner.

What we offer:

• Corporate Health insurance with Irish Life
• Pension contribution  
• Maternity & Paternity leave (T&C's apply)
• Life Assurance
• Gym membership
• Dedicated EAP
  
• 21 days AL as standard with an additional 2.5 days discretionary.  Additionally, there is further accrual based on length of service
• Holiday Plus Scheme to purchase additional leave
• Professional development support
• Regular sports and social events
• Healthy food with comfortable on-site recreational facilities
• Access to tax incentive schemes i.e. commuter schemes and bike to work  

Additional Information:

• All offers of employment are subject to a valid work permit
• This role is a full-time, on-site role based in the Distillery Building, 145-151 Church Street, Dublin 7, D07 WDX8
• The working hours for this role are 9:00 am - 5:30 pm, which will revert to 9:30 am - 4:00 pm during off-term times