Lead Resource Planning Specialist

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

We are currently seeking a Lead Resource Planning Specialist to join our diverse and dynamic team. As a Lead Resource Planning Specialist at ICON, you will be responsible for overseeing resource forecasting, allocation, and utilisation to support efficient delivery of clinical projects. You will partner closely with operational leaders to ensure the right people are assigned to the right work at the right time.

What You Will Be Doing:

• Leading resource planning activities, including demand forecasting, capacity analysis, and allocation across assigned functions or portfolios.
• Collaborating with project and functional leaders to understand resource needs, skills requirements, and timelines.
• Monitoring utilisation and workload balance, identifying gaps or bottlenecks, and recommending corrective actions.
• Maintaining accurate resource data and reports in planning tools and systems to support decision-making.
• Supporting scenario planning and optimisation to respond to changing portfolio priorities and new opportunities.
• Providing guidance and mentorship to resource planning colleagues, promoting best practices and consistency.

Your Profile:

• Bachelor’s degree in business, operations, life sciences, or a related field, or equivalent experience.
• Strong experience in resource planning, workforce management, or portfolio operations within a CRO, pharma, or similar environment.
• Advanced Excel and analytical capabilities
• Data analysis, reporting, KPIs, and service-level metrics
• Process improvement and operational problem solving
• Stakeholder management and cross-functional collaboration
• Experience working with large datasets and translating data into actionable insights
• Excellent analytical and numerical skills, with experience working with planning tools and large datasets.
• Ability to balance competing priorities and provide clear, data-driven recommendations to stakeholders.
• Strong communication and negotiation skills, with the ability to influence decisions in a matrixed organisation.
• Detail-oriented and organised, with a continuous improvement mindset and focus on transparency and fairness in resourcing.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply