Job: Experience Operations Assistant
Location: Smithfield, Dublin 7
Role types: Part-time & Full-time
Contract: Variable hours
Duration: Commence Feb 2026 until Nov 2026
Applications Closing Date: January 14th, 2026
About us
Jameson Distillery Bow St. is the most celebrated address in Irish whiskey. A Dublin institution since 1780, and a centre piece of Smithfield. This year, Jameson became a top 10 global spirit brand, proudly achieving a huge milestone of distributing over 10 million cases across the globe. At our Visitor Experience in the heart of Dublin 7, the story of Jameson comes to life through our World’s Leading Distillery Tour, cocktail-making classes, premium whiskey tastings and blending classes. Each year we welcome thousands of visitors from all across the globe through our doors, where we connect our guests to our world class whiskey production process and deep-rooted history.
The job
The Operations Team plays a vital role at The Jameson Distillery, ensuring that every visitor experience runs smoothly. In this role, you will carry out a variety of front-of-house and back-of-house tasks, including preparing and setting up spaces, organising equipment, replenishing stock, and maintaining presentation standards across visitor areas.
With the support of our comprehensive training, you will also have the opportunity to share your knowledge of Jameson’s incredible portfolio and family of brands, offering guidance and advice to our visitors to enhance their experience.
About you
We are looking for hardworking individuals who thrive in a fast-paced environment and take pride in delivering high standards in everything they do. You will have a team-first mindset, working collaboratively to ensure operations run efficiently while supporting an exceptional visitor experience.
You should share our passion for heritage and storytelling, inspiring excitement for our products. Previous experience in hospitality, such as bars or hotels, is beneficial but not essential. Most importantly, you are proactive, reliable, and eager to contribute to creating memorable experiences for every guest.
Essential Criteria
- Ability to work to high standards in a fast-paced, operational environment
- Strong work ethic with a proactive, hands-on approach
- Team-first mindset with the ability to collaborate effectively
- Willingness to carry out both front-of-house and back-of-house duties
- Ability to follow procedures and maintain consistently high presentation standards
- Customer-focused attitude when interacting with visitors
- Willingness and ability to learn product knowledge and promote Jameson’s portfolio and family of brands
- Interest in heritage brands and pride in representing premium products
Desirable Criteria
- Previous experience in a similar operational role
- Experience working in bars, hotels, or hospitality environment
- Experience supporting visitor or guest-facing operations
- Familiarity with stock control, set-up, or event preparation
What we offer
We understand our people are our special ingredient. We treat our employees with respect and offer an environment that is engaging, supportive and collaborative. We understand that employees require different supports at different stages of their working lives and our benefits, perks and programmes look to support your employee journey. We want to make you feel recognised and valued for your contribution to our shared success. Some of offerings include;
- Sunday/Bank holiday premium: 1.5 times hourly rate on a Sunday & double pay on a bank holiday
- Profit share: An annual profit share scheme to reward your contribution to the company’s success.
- Allowance: An annual allowance to spend on our portfolio of products and merchandise, for you to enjoy responsibly.
- People Development: We enable continuous development for our people at every stage of their careers through our people development, online learning, and leadership training programmes.
- Family leave: fully paid maternity, parent and paternity leave, allowing you spend precious time with your new family member
- Parental Support: Our ‘Reconnect’ programme includes access to a workplace parenting coach, a phased return to work and a supportive environment for new parents
- Health & Wellbeing; Our Wellbeing Programme “THRIVE” supports employees across the three main pillars: Life, Body and Mind
- Charity Days: up to 2 days paid leave every year to volunteer at a charity of their choice
Like a well-blended whiskey, we believe that diverse perspectives make us better and we welcome people from all backgrounds and experiences to create together the spirit that makes us great.
Interested in joining us?
Please follow the Apply Link and upload your details and answer some basic questions so we understand your interests clearly.
To learn more about our careers, go to our careers page www.irishdistillers.ie/careers
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Job Posting End Date:
2026-01-14
