What we can offer you?
The Shareholder Services Team, as a part of Investment Operations unit, administers incoming client instructions relating to subscription and redemption activity for portfolios managed globally by SSGA. The team is responsible for the verification, accurate, timely processing and onward communication of these instructions to the SSGA Investment Management team.
The Shareholder Services team play a central role in ensuring positive client and stakeholder experience within a managed operational risk environment.
Primary Responsibilities:
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Processing of subscription and redemption activity into systems.
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Ensuring all instructions received from Clients are aligned with SSGA’s instruction procedures and security controls.
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Investigation of any reconciliation exceptions related to subs and reds activity.
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Providing Portfolio Management with accurate information on daily subscription/redemption activity
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Participate in key projects to improve efficiencies and re-evaluate processes
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Ongoing implementation and maintenance of standard operating processes and procedures.
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Support a culture of effective challenge to evolve daily operational processes, recommend and implement changes and deliver continuous improvement.
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Maintain the highest standards of conduct and integrity within the business and ensure compliance with industry practice, company policies, statute, and regulatory requirements in all matters.
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Collaborate with team members in other sites to ensure that operating model is consistent and to share standard methodology.
Required Skills or Certifications:
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You will have strong analytical skills and a positive organized approach
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Excellent attention to detail
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Excellent oral and written interpersonal skills
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Ability to work confidently both independently and as part of a team
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Ability to multitask, plan and run multiple priorities with the skills to adapt and change in a delivery focused, deadline driven environment
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You are willing to assume responsibility and take ownership of tasks assigned
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Excellent teamwork
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Excel knowledge. VBA/Macro coding skills are a plus
Skill Development Opportunities:
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Supports the development of robust industry experience with visibility of end-to-end processes across functions.
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Provide development opportunities for independent work and project skills.
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Collaboration will be an important part of the role both across departments and jurisdictions
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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