Lead Software Engineer - Tech Ops

About us:

At Protex AI, we are at the forefront of AI-driven computer vision, building a safer, smarter industrial workplace with an intelligent operating system that redefines how facilities operate. Backed by top-tier global investors, we recently secured a $36 million Series B to accelerate our mission.

Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.

We're looking for an engineer to lead the development and evolution of our internal tools that are critical to teams across Engineering, Support, Implementation, and Customer Success. These applications help us reduce time-to-install and bring sites and cameras online more efficiently, directly impacting our operational efficiency and expansion velocity.

You'll own these internal applications by treating them as products and collaborating across teams to identify and build what's needed next. Your work will be essential to streamlining our processes and accelerating our growth.

• Lead the design, build, and operation of internal tools used daily across the company, including our Camera Calibration App, QA tools, and Site/user management systems.

• Build robust SSO workflows and user provisioning systems that streamline customer onboarding and reduce time-to-install

• Partner with Support to identify bottlenecks and build solutions that enable self-service and reduce ticket volume

• Collaborate with Platform team on deployment tools and Computer Vision team to integrate CV features into operational workflows

• Design and implement APIs that connect our various systems, creating a seamless experience for internal users

• Gather feedback from users across teams, prioritize features, and ship iterative improvements weekly

• 5+ years of professional software engineering experience.

• Strong proficiency in Python, JavaScript, and SQL.

• Familiarity with cloud services and serverless architecture (e.g., AWS Lambda).

• Product mindset: you enjoy talking to users, understanding their workflows, and shipping pragmatic solutions

• Self-direction: ability to identify problems, propose solutions, and execute independently

• Strong communication skills to work effectively across technical and non-technical teams

• Frontend experience with React or Vue.js

At Protex AI, you'll work on meaningful problems with real-world impact. You’ll have ownership, autonomy, and the opportunity to shape tools that directly improve how our teams work.

Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.