Lead insurance transformation programmes from initiation through post-go-live, managing scope, budgets, governance, risks, stakeholders, and cross-functional teams. Deliver regulatory change, operational resilience, risk, outsourcing, and target operating model initiatives. Assess insurance operations, improve processes, translate regulatory requirements into implementation plans, facilitate executive forums, and support business development through proposals and tenders. The role requires strong insurance knowledge, project delivery expertise, stakeholder influence, and consulting capability.
Job Description & Summary
We are seeking an experienced insurance professional with project management experience to join our Consulting team. The role offers a chance to contribute to and support a variety of client engagements delivering complex business, regulatory and operational transformation programmes within the insurance sector.
You will play a key role in supporting client engagements across a range of strategic initiatives.
Working alongside senior client stakeholders, you will help insurers navigate regulatory change, improve operational effectiveness, strengthen governance and deliver measurable business outcomes.
Roles & Responsibilities
Project & Programme Delivery
- Lead and manage complex insurance transformation programmes from initiation through to implementation and post-go-live support.
- Develop project plans, governance structures, RAID logs, workstream plans and reporting packs.
- Ensure programmes are delivered to agreed scope, budget, timelines and quality standards.
- Manage project risks, issues, dependencies and critical decision points.
- Facilitate steering committees, programme boards and executive stakeholder forums.
- Coordinate cross-functional teams across business, operations, risk, finance, technology and third-party providers.
- Develop a strong understanding of insurance operating models, policy administration, underwriting, claims, customer operations and support functions.
- Assess current state operations and identify opportunities for process improvement, automation and operational efficiency.
- Design and implement target operating models and process transformation initiatives.
- Support clients in delivering strategic change programmes that improve customer outcomes and business performance.
- Support insurers in responding to evolving regulatory requirements and industry developments.
- Deliver programmes related to:
- Solvency II
- Consumer Protection Code (CPC)
- Operational Resilience and DORA
- Risk Management Frameworks
- Outsourcing and Third-Party Risk
- Translate regulatory requirements into practical implementation plans and business solutions.
- Acting as a key liaison between multi-faceted project teams to ensure seamless communication and alignment.
- Leading workshops to define project scopes and business requirements, ensuring outcomes are documented and shared with relevant stakeholders.
- Engaging stakeholders across various disciplines to drive project momentum and success.
- Leading and driving Business Development initiatives including the preparation of proposals and tenders for new client opportunities.
Insurance Transformation
Regulatory Change & Risk Transformation
Business Development
Skills, Knowledge & Experience
Essential
- 6+ years' experience within insurance, consulting or financial services transformation.
- Experience managing projects or workstreams within large-scale transformation programmes.
- Familiarity with Central Bank of Ireland Regulatory Landscape
- Strong understanding of insurance operations including one or more of:
- Underwriting
- Claims
- Customer Operations
- Risk Management
- Strong project management capabilities, including planning, governance and stakeholder management.
- Experience delivering business change and transformation initiatives.
- Demonstrated ability to influence and engage senior stakeholders.
- Excellent written and verbal communication skills.
Desirable
- Consulting experience gained within a professional services environment.
- Experience supporting regulatory change programmes.
- Knowledge of insurance platforms such as Guidewire, Salesforce, Duck Creek or equivalent.
What We Are Looking For
We are looking for an ambitious and commercially minded professional who is passionate about helping insurers navigate change and deliver sustainable business outcomes.
You will demonstrate:
- A client-centric and solution-oriented mindset.
- Strong leadership and team management capabilities.
- The ability to work effectively in fast-paced and complex environments.
- A collaborative approach to problem-solving.
- Curiosity and a genuine interest in industry trends and emerging challenges.
- A commitment to delivering exceptional client outcomes.
Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.
At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.
At GT Ireland we don’t just predict your future, we build it.
A Career at GT
Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.
What does this mean for you?
A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.
At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.
Our Benefits
Please follow this link for information on our generous benefits package.
About the TeamEquity, diversity and inclusionAt Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.
We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.
Reward and benefits
Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.
Recognition
We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.
Grant Thornton Gibraltar Gibraltar Office
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