HR Operations Specialist

Key Responsibilities

1. Support the resolution of employee and manager inquiries through the HR case management tool, escalating complex issues when appropriate.
2. Administer employee benefits processes, including collecting documentation and submitting employee information and status changes to benefit vendors or brokers.
3. Prepare and submit payroll-related inputs for assigned countries and support payroll validation activities.
4. Provide guidance to employees on standard HR processes and policies, including benefits administration, leave requests, payroll-related questions and employee documentation.
5. Maintain employee records and HR documentation in HR systems, ensuring data accuracy, completeness and confidentiality, particularly within Workday.
6. Support compliance activities, audits, record reviews and recurring HR reporting requirements.
7. Generate standard and ad hoc reports as requested to support HR operational activities.
8. Identify operational issues and escalate process concerns to senior team members, Payroll or HR partners as appropriate.
9. Assist HRBPs and Payroll teams with day-to-day employment-related administrative matters.
10. Support onboarding activities, HR Operations training sessions and employee communications for assigned countries.
11. Provide operational support and coverage for other countries or team members when required.
12. Maintain and update employee lifecycle and process documentation on the HR Operations SharePoint site.

Skills, Knowledge & Expertise

• Bachelor's degree, preferably in Human Resources, Business Administration or related field.
• Typically, 2-4 years of HR Operations, HR Administration or related experience.
• Experience working with HRIS systems; Workday experience preferred.
• Fluent in French and English. Arabic and additional EU languages would be a plus
• Basic understanding of employment legislation and HR policies.
• Strong attention to detail and data accuracy.
• Good customer service and communication skills.
• Ability to follow established processes and procedures.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Willingness to learn and develop HR functional expertise.

About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.