Join the Ticketing Revolution!
vivenu is a game-changing software company revolutionizing event ticketing worldwide. Some of the world's most prestigious organizations, such as the Grammys, Schalke 04, Hockenheimring and many others, want to turn ticketing from a simple transaction into their most strategic business asset: seamlessly connecting with their audience.
As concert-goers, fans, supporters, patrons and visitors of events, we all know how inefficient, fragmented, and friction-filled the ticket-buying experience is. And it’s not due to a lack of desire or effort. Existing ticketing providers are stifling event organizers' aspirations to deliver the truly transformative experiences their customers expect.
Here comes vivenu: we offer an innovative, technology-first approach to address the industry’s most significant challenges. Combining interactive digital experiences beloved by users and fans, a comprehensive and customizable feature suite, full data ownership, interoperability, analytics, mission critical engineering, and the best customer experience team in the industry, we enable event organizers to:
- own their brand presence and customize the fans’ experiences
- dive deep into data analytics to optimize strategically relevant KPIs and metrics
- integrate ticketing into an elevated digital infrastructure with vivenu's powerful API capabilities
- simplify complex ticketing operations with an intuitive, easy-to-use platform
Your Responsibilities:
- Team Leadership: Build and lead a high-performing DevOps/Site Reliability Engineering team focused on optimizing our infrastructure
- Strategic Planning: Develop and implement long-term strategies to enhance system performance, reliability, and scalability
- Collaboration: Partner with product and development teams to improve deployment processes, enhance system observability, and ensure seamless CI/CD workflows
- Challenge Handling: Design, build, and maintain highly scalable infrastructure to support >1 billion monthly requests
- Hands-on Approach: You remain technically engaged—troubleshooting critical issues, refining automation, and contributing to architecture discussions
What We’re Looking For
- Experience: A proven track record of leading and scaling high-performing teams in Platform Engineering, Site Reliability Engineering, or similar fields
- Technical Leadership: Deep expertise in Kubernetes and containerized application management, guiding teams in making strategic technical decisions and implementing best practices
- Automation & Reliability: You excel at developing and optimizing CI/CD pipelines, monitoring solutions, and cloud infrastructure to enhance system reliability and efficiency
- Problem Solver: An expert in complex technical environments, using their exceptional problem-solving and decision-making skills to drive innovative solutions
Why you'll love working at vivenu
You are at the heart of the action. You are at the center of innovation, actively shaping the future of ticketing. You work in a dynamic environment that constantly evolves and presents new challenges.
You take real responsibility. You take ownership of your projects and decisions from day one. Your ideas and efforts have a direct impact on the company’s success.
We support your personal development. We invest in your professional and personal growth through coaching, mentoring, and workshops. Your development is important to us because your success is our success.
You benefit from great perks. In addition to the latest Apple hardware, we offer numerous extras like team-building events and unlimited access to drinks and snacks. Your well-being is our priority, so you can fully focus on your work.
We’re in hyper growth mode. Having been in business only since 2018, we secured funding from top-tier Venture Capital funds and have grown our customer base to over 800 customers in 40 countries.
We live inclusion proactively. We firmly value diversity and believe that different perspectives and backgrounds make our team stronger. We welcome all applications, regardless of gender, origin, sexual orientation, age, religion, or other individual characteristics. Everyone at vivenu has a place to contribute their skills and ideas. Innovation thrives on diversity.
Check out our mission statement and corporate values here.
