Head of Operations Systems

Being a part of Ireland’s largest foodservice provider means joining a team that is passionate about the world of food and dedicated to helping our customers be a success. Though we have always been a local organisation, being a part of Sysco means we have a global perspective that offers our employees the opportunities to learn, develop and pursue the career they have always wanted.

Sysco is the world’s largest foodservice provider and following continued growth and expansion across the Island of Ireland Sysco Ireland are now looking to expand and strengthen our Operations Leadership team by introducing a Head of Operations Systems that will lead impactful projects within the wider function.

The role will also contribute to and execute against our overall strategy and continued expansion, while managing operational plans, budgets and performance targets.  

Responsibilities: 

• Provide strategic leadership for National Inventory, Warehouse Systems Optimisation, Operations & Supply Chain Projects, and Network Modernisation initiatives across Sysco Ireland 

• Overall responsibility of the National Inventory team, Warehouse System planning team, Loss Prevention and Operations & Supply Chain Project functions. Circa 35 colleagues.  

• Managing a portfolio of business-critical change projects across these departments  

• Maintain financial governance within budget, driving both Group-level and local operational efficiencies 

• Lead, coach, and inspire teams by setting clear strategic direction and aligning individual contributions to organisational goals 

• Establish/implement succession plans, incl. employee training and and development frameworks to build future capability. 

• Facilitate  

• Facilitate two-way Communication Cascade across the teams within the remit of the departments. 

• Lead and execute operational strategy in line with overall Group goals  

• Define and implement KPIs to monitor, evaluate, and enhance both individual and team performance. 

• Identifying opportunities and implement initiatives for continuous improvement in ways of working, quality, consistency and effectiveness of process 

• Leverage Sysco’s technological capabilities while ensuring operations align with sustainability commitments. 

• Prepare and manage monthly, quarterly, and annual budgets for the departments 

Requirements: 

• 10+ years’ experience in relevant areas 

• Trade or Degree qualified in relevant areas  

• Lives and breathes Customer First approach 

• Extremely organised & comfortable operating in a highly dynamic & fast paced environment 

• Ability to influence across a wide range o internal and external stakeholders with proven ability to challenge the status quo  

• Proven ability in motivating, inspiring, leading and developing teams 

• Competent in breaking down a problem, understand the root cause and work with relevant stakeholders on developing and implementing solutions 

• Has proven experience in leading a positive culture by example and taking your teams on the journey with you  

• Is commercially astute and highly experienced at successfully implementing change  

• Is an insightful, data-savvy problem solver who has continuous improvement mindset 

• Financial, budgetary, and problem-solving skills and experience 

Core Competencies: 

• Capacity to manage multiple internal and external stakeholders. 

• Ability to create, lead and deliver on business cases and projects.  

• Analytical mindset, data led, with strong attention to detail and numeracy skills 

• Motivated and energised by a blend of the innovative/big picture/strategic issues and operational activities. 

• Excellent teamworking and leadership skills. 

• Passionate, resilient, and inclusive leader. 

• Willing and determined to drive brilliant execution. 

The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business. 

Sysco is an equal opportunities employer.