Graduate HR Operations Analyst

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Fiserv’s Corporate Analyst Program is an early career development program where candidates experience two structured assignments within one specific track over a 2 year time period. Each assignment builds upon the other and together will provide a breadth of experience within Financial Tech and unique to you! We are looking for university graduates with drive, and an evolving target for their careers. Training curriculum, mentoring, on the job learning, and exposure to senior leadership will be offered during the program, with the opportunity to advance within the firm upon successful completion. You must possess unrestricted work authorization and not require future sponsorship.

What does a successful Graduate HR Operations Analyst do?

As a Graduate HR Operations Analyst, you will collaborate closely with the UK HR Operations team, contributing to the seamless administration of the employee life cycle from recruitment to offboarding. The role will provide support to a number of countries including UK, Ireland, Spain, Dubai, Italy and South Africa.  This role will play a pivotal role in maintaining documentation, facilitating policy updates, and ensuring operational excellence. This role reports to the UK HR Operations Manager. 

What you will do:

· Manage our dedicated HR case management system, responding to e-mails & answering any queries from employees in a timely manner. Responding in accordance with all service level agreements (SLAs)

· Assist in payroll administration tasks and support related activities as needed, ensuring compliance and accuracy.

· Coordinate wellness initiatives to promote employee well-being and engagement.

· Supporting benefits administration including liaising with 3rd party providers.

· Maintain up-to-date documentation, including policies and procedures, ensuring accessibility and compliance.

· Assist the recruitment team in various tasks, including recruitment administration, contract generation, and onboarding preparations.

· Evaluate work practices through technological innovation, identifying opportunities for continuous improvement.

· Become a subject matter expert (SME) for Workday and support the business to maximize self-service features available through our Workday Platform.

· Adapt to evolving responsibilities and contribute to additional tasks as needed.

What the ideal candidate will have:

• Bachelor’s degree in human resources or related field.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Strong attention to detail
• Strong analytical, administrative, and organizational skills.
• Excellent verbal and written communication skills.
• Experience working in a high volume, fast-paced environment.
• Previous experience of working in a HR environment is a distinct advantage.
• Ability to communicate in writing and/or person in Italian and/or Spanish would also be advantageous

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.