At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
People Experience (HR) Adviser - French language fluency essential
About the team:
We are responsible for all aspects of candidate and employee experience across eBay. We drive business performance, recruiting, learning and development, compensation, benefits, people experience shared services, and people tools and technologies – and oversee the continuing evolution of the company's culture.
We are looking for an experienced HR Adviser to join our People Experience Team to support our Business Units in EMEA, in particular France & Ireland.
People Experience is part of the global People Team and is the face for managers and employees across the company. The team members are responsible for being experts in EMEA people-related jurisdictional knowledge and support approx. 3,000 employees across 9 countries on processes and queries related to the employee lifecycle.
As part of a dynamic team, you provide a full range of HR support including the onboarding journey of new joiners into eBay.
What you will accomplish
- Responds to and resolves HR related inquiries from employees, managers, Centres of Expertise (e.g. Compensation, Benefits, Talent Engagement and Payroll) and vendors via Livechat and Case Management System against agreed Service Level Agreements.
- Maintains and updates data to ensure accurate HR records (Workday), employee files, reporting and compliance.
- Responsible for full employee lifecycle including administering and executing HR programs related to compensation, benefits and leaves.
- Provide onboarding support ensuring candidates have a full understanding of the onboarding process and candidate communication and employment related documentation are provided in line with defined service level agreement.
- Coach and mentor People Leaders providing advice on employment policies, processes and best practice.
- Build strong working relationships with key stakeholders including Operations Managers, PBP’s, Legal and external vendors ensuring the delivery of effective, efficient and professional end to end HR service.
- Participate and/or lead projects & initiatives to improve operational effectiveness.
- Continuously promote and drive engagement in cultural programs and initiatives to help build and sustain a positive culture.
Skills & Competencies
- Be approachable, personable, energetic with the highest standard of integrity. A people person with a growth mindset, accessible and open to our team members, always willing to listen, assist and support with an overall customer centric approach to the HR service delivery.
- Attention to detail & a pragmatic approach to problem solving.
- An individual with a sense of ownership and responsibility with a proven record of working on your own initiative.
- Customer experience skills with the ability to provide excellent support and service to our employees
- Organised, innovative and results driven with the ability to manage multiple assignments in a dynamic, fast paced environment with productivity skills to deliver to deadlines is essential
Experience
- 2+ years Human Resources experience desirable
- Degree or certificate or equivalent experience in Human Resources or related discipline (preferred)
- Understanding & experience of working with French employment law is desirable
- Fluent French Language required
Don’t meet every single requirement? At eBay, we value diverse perspectives and experience. If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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