MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
MongoDB is hiring a Director of Employee Experience to join our EMEA Employee Experience organization. The role will report into the Senior Director of EMEA Employee Experience and will be responsible for scaling business processes while supporting leaders to optimize the experience of working for MongoDB. You will oversee a team of regional and functional experts and act as the primary escalation point for complex or sensitive employee experience matters.
The ideal candidate is passionate about people, thrives in a fast-paced environment, and brings both operational excellence and a people-first mindset. You’ll partner closely with HR, business leaders, compliance, benefits, IT, and other key stakeholders to ensure our employee experience is seamless, compliant, and reflective of our company values. This role requires a proactive and collaborative individual with excellent communication skills, capable of leading and guiding the HR team in maintaining a compliant and ethical workplace.
The Employee Experience Team at MongoDB is the face of HR to the approximately 6,000 employees globally. The team is responsible for providing full employee life cycle service delivery from onboarding to separation management in partnership with the rest of the People Team including the following CoEs: Workplace, Recruiting, Total Rewards, Learning & Development, Employee Engagement & Inclusion, HR Business Partnering and HR Operations. The team is also responsible for policy and process enhancements including regional compliance as well as developing programs to enhance manager capability across the company.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
Key Responsibilities:- Management: Lead, inspire, and develop your team, fostering a culture of trust, accountability, and continuous improvement.
- Oversight: Manager resources across multiple countries to ensure effective prioritization of projects/cases etc.
- Serve as the main escalation point for the team on complex or high-impact employee experience issues.
- Partnership: Partner with global HRBPs and COEs to support achieving the business goals within the region.
- Culture Ambassador: Focus on manager and leadership enablement; support and promote a values-based culture and effective hybrid working environment in partnership with Workplace and local leadership
- Performance Management: Coach and enable leaders to set clear expectations, provide regular feedback, and manage employee performance
- Employee Relations: Support our commitment to a safe and balanced workplace by evaluating employee complaints to make appropriate recommendations to address the matter. Conduct mediation sessions when necessary.
- Process Improvement: Identify opportunities to optimize MongoDB People processes, systems, tools, and workflows for greater efficiency and employee satisfaction.
- Compliance: Stay updated on employment law and current legislation related to Human Resources, overseeing knowledge management, documentation, and process governance to enable consistency, compliance, and scalability.
- Coaching: Act as a trusted advisor, applying your HR expertise and understanding of MongoDB’s business to effectively partner with leaders to provide guidance, support, and coaching to drive people development and business results
- Knowledge: Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Bachelor’s degree in HR or related field with at least 10+ years of well-rounded experience in progressive HR roles with at least 5 years in a leadership position. Must have strong performance management, coaching, business partnership, and HR operations background. Experience in a high growth technology business is a plus. Relevant certifications are a double plus
- Prior people leadership experience, preferably with geographically distributed teams.
- Exceptional communication and interpersonal skills with the ability to influence and engage others
- Strong understanding and working knowledge of employment laws across EMEA is a must, combined with the proven ability to interpret and guide employment matters, manage grievances, disputes and investigations in alignment with local employment law and regulations
- Passion for & demonstrated expertise in developing and implementing HR programs and driving operational excellence for a high growth and complex company. We are still building the bridge as we walk, and we need someone who has the organizational & project management skills that are required to do that and enjoys the exhilaration that comes with it
- Critical thinking skills are important. This includes the ability to analyze a situation or problem, identify the root cause, break solutions down into achievable milestones and make informed data-driven decisions
- Adaptability and flexibility for two reasons - we are a company that is scaling in a market that is constantly evolving and this role partners with employees at all levels of the organization. You will need to shift regularly between tactical and strategic priorities, deal with a lot of change and focus on driving outcomes across a wide range of levels in the company
- Ability to handle sensitive and confidential information with discretion
- You need to be comfortable in an accelerated learning environment and be self-motivated and assertive to succeed
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID 1263135842
