Financial Accountant

At EdgeTier, we empower customer care teams by seamlessly combining AI, automation, and human expertise. Our award-winning technology enables some of the world’s most innovative companies to deliver exceptional customer service while gaining deeper insights into their customers.

We’re on a mission to revolutionise customer service by embedding AI into every interaction, creating seamless and impactful experiences. Our cutting-edge solutions help high-volume B2C brands transform customer experiences by analysing and optimising every touchpoint.

This is an incredible opportunity, and we’d love for you to join us on this journey!

EdgeTier is currently looking for a Financial Accountant to join our team on a full time basis. This role will be pivotal in building out the EdgeTier finance function by establishing scalable and compliant financial processes that support strategic decision making and enable EdgeTier to grow.

This role will operate on a hybrid basis and be based out of our Dublin office.

As our new Financial Accountant, you will work closely with our Head of Finance and the wider commercial team to ensure financial operations run smoothly, that EdgeTier is set up to scale, and that financial data used to support company and commercial strategy is both accurate and available to the right stakeholders.

Some of your more typical responsibilities in this role will include:

• Owning several aspects of the financial reporting process.

• Owning several aspects of day-to-day operations, including but not limited to, management of operational systems (eg. Spendesk), customer invoicing, processing of vendor payments, and payroll.

• Working with our Head of Finance to deliver insights to the commercial and leadership teams.

• Completing frequent projects aimed at improving the efficiency of our processes and increasing the value added by finance to the wider company. The successful candidate for this role will be expected to both identify these areas for improvement and then deliver the changes.

• Working with our outsourced professional service teams in both Ireland and Spain.

You are a qualified accountant who is hands-on and proactive. To be successful in this role, you'll need to be comfortable working in an unstructured environment and show initiative in improving the value that finance delivers to the wider company.

• To be a recently qualified accountant

• Advanced spreadsheet skills (Lookups, pivot tables, charts etc)

• Experience working in a fast paced environment

• Experience working with external stakeholders

• To be proactive and show initiative

• Experience using Xero

• Big 4 Qualified

• Experience creating financial dashboards

• The ability to speak Spanish

At EdgeTier, we’re passionate about building a team of high performers who believe in our mission. Guided by our four core values, we ensure these principles shape everything we do, including how we grow our team.

1. Be Accountable

Take ownership of your work and do it with integrity and to the best of your ability. Be honest about the challenges faced and tackle them head-on. Whether we win or lose, we learn and grow as a team.

1. Deliver Value to Customers

We focus on delivering real value to our customers. Our products are built to help them succeed, and we work to ensure it does. Solving problems and making things easier for our customers is at the core of everything we do.

1. Keep Growing

We’re always learning and improving, whether it’s getting better at what we do, learning something new, or making our products even better, we’re always pushing ourselves to embrace the challenge and get out of our comfort zone.

1. Have Craic & Be Sound

We’re passionate about what we do, but we also know how to have the craic (fun!). Being sound means respecting each other and creating a space where everyone can be themselves and enjoy coming to work.

• Be part of an Irish company that's innovating and revolutionising the customer service industry globally!

• We're humble, but have won lots of awards. #11 in Deloitte's Technology Fast 50, Sifted Europe's Fastest-Growing Startups, Wired Europe's Hottest Startups, Technology Innovation of the Year, + many more!

• Everyone at EdgeTier shares in the success. We offer generous share options, and a bonus structure to round out each compensation package.

• Keep Growing budget of €2,000 annually to spend on your professional growth and learning.

• Enjoy your time outside of work with 23 days of annual leave in addition to annual company shut-down days, a fully paid sabbatical after 4 years of service, and increasing leave entitlements with continued tenure.

• We invest in your health & wellbeing with health insurance, a bike-to-work scheme, and future security with a company-matched pension plan (for Ireland-based employees).

• We mean business when it comes to having the craic. Join us for our legendary company get-togethers and off-sites!

EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Thinking of using AI as a part of your job application? Please read our AI recruitment policy before you do.

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.