Belkins is the most reviewed B2B appointment setting company in the USA, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.
Trusted by industry leaders, including General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other businesses in the USA - from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering average of $10 return on every $1 spent with Belkins.
Email Deliverability Specialist is the infrastructure backbone of Belkins' outreach engine. You own the health of email domains and mailboxes across multiple client projects simultaneously - monitoring reputation signals every day, running warmup, setting up email sequences, and ensuring every email lands in the inbox, not the spam folder.
This is a technical, systematic role with real ownership. You're not assisting - you're the decision-maker for domain infrastructure on every project you run. Your work directly determines whether our clients' email outreach campaigns succeed or fail.
What You'll Be Doing
- Monitor domain reputation and mailbox health across 10–12 client projects daily, identifying signal drops before they become incidents
- Run warmup and counter-measures when reputation deteriorates — including manual warmup, spam recovery, and pacing adjustments
- Set up email sequences end-to-end in Reply.io and Instantly: template setting, lead loading, scheduling, step configuration, and pacing
- Diagnose deliverability issues (bounce codes, DMARC failures, blacklistings, content flags) — trace root causes across domain reputation data, spam placement signals, and reply rate trends, and resolve independently before escalating
- Configure DNS infrastructure from scratch: SPF, DKIM, DMARC records, Custom Tracking Domains
- Verify email templates against spam trigger patterns and content hygiene standards before launch
What You Bring
- Hands-on experience with domain warmup, email reputation monitoring, and bounce log analysis
- Working knowledge of DNS records: SPF, DKIM, DMARC setup
- Experience with outreach platforms: (we use Reply.io, Smartlead, Lemlist), or a comparable tool
- A systematic daily process you can describe without prompting - you build checklists, not react to fires
- Resilience to change: at Belkins, processes evolve regularly, and this role evolves with them
- English: Intermediate+ (you'll communicate with clients and global teammates)
Nice to have:
- Background in technical support at a domain registrar or email platform support
- Experience with deliverability analytics tools: Folderly, EmailGuard, MailReach, Glockapp, PlusVibe.ai
- Understanding of cold outreach sequence logic and lead-to-send workflows
What's Special About Working at Belkins
- Your own tool. You'll work daily with Folderly - a deliverability platform built in-house at Belkins. It's your instrument, and you know the team that built it.
- Flexible schedule. Our team defines its own hours within business-hours availability. No one checks when you log in - they check what you ship.
- Clear growth path. Junior → Middle → Senior, with a transparent skill matrix, regular performance reviews, and compensation that moves with your level - not with company mood.
- A team that stays. Average tenure on this team is 3+ years. People join and build careers here.
- AI-powered future. We're investing heavily in automation. By the time you hit your stride, some of the most repetitive parts of setup will be handled by AI - giving you more time for the work that actually requires expertise.
And everything in the standard Belkins package below.
You're Our Kind of Person If You
- Can walk through your daily monitoring routine without being asked - you own your process
- Move from "something's off" to "here's what I found and here's my fix" without waiting for direction
- Stay steady when processes change - and they will, because Belkins is always moving
- Are genuinely curious about how email infrastructure works at a technical level: DNS, ISP behavior, spam filter logic
- Want more depth and ownership than your current role gives you - whether you're coming from technical support, domain administration, or outreach operations
What to Expect in Our Process
1 - Screening Call (30 min) - with our recruiter: your background, English level, motivation, and how you run your daily work
2 - Practical Test (async, ~60–90 min) - a hands-on task related to domain diagnostics or sequence setup
3 - Technical Interview (60 min) - with our Head of Delivery Ops and Senior EDS: a deep dive into your real technical experience and how you handle live situations
4 - Head & Culture Interview (45–60 min) - a final conversation with company leadership to confirm mutual fit
